Skip to main content
Participant
April 3, 2019
Question

Xfinity stream cannot run Adobe Flash Player in Edge

  • April 3, 2019
  • 1 reply
  • 1760 views

Running Windows 10 Pro Version 1809; OS Build 10.0.17763.379; Microsoft Edge Version 44.17763.1.0;

Pre-Installed with Flash Version 32.0.0.156

Web Page Ref: Watch TV Online, Stream Episodes and Movies | Xfinity Stream

I have followed all of the FAQ/Help suggestions as to how to turn on and enable the Flash player, but still Xfinity cannot recognize that the Flash Player is turned ON.

I have tried the following:

in Edge Settings, Adobe Flash Player is set to ON

& the Media Play is set to Allow (confirmed by lock icon). 

On the "Blocked Adobe Flash Content" icon, "Allow once" and refresh does nothing to help

"Always Allow" is Not shown as an option in this icon.

Xfinity screen shot with all of these settings, still cannot recognize/use the Flash Player:

I have a full description, with screenshots, in a word document, if you let me know how to submit.

This topic has been closed for replies.

1 reply

jeromiec83223024
Community Manager
Community Manager
April 8, 2019

At the end of the day, the browser is preventing Flash Player from operating normally by blocking our ability to launch.  This breaks some content, but there's not really anything we can do about it. 

You can find instructions on how to allow Flash Player in your browser, here:

Flash Player Help

If explicitly allowing Flash to run, and refreshing the page doesn't work, then you'll need to experiment with other browsers, and/or ask Comcast to modify their website to run on current versions of your browser(s) of choice.