You need Adobe Flash to play this video

[Guest]

I am running windows 7 with Flash player version 11.9.900.152. All of a sudden Flash Player gives me the following msg "You need Adobe Flash to play this video" when I try to view a video from Yahoo. Youtube works fine. I have followed all instructions provided by Adobe and even uninstalled and reinstall flash palyer to no avail. Suggestions please...

[chris.campbell]

This message is actually coming from the HTML page, and not Flash Player.  What browser and browser version are you using?  I assume that Flash loads properly when you visit this page?

http://helpx.adobe.com/flash-player.html

[Guest]

Using IE 11. Correct, Flash loads properly. I implemented all suggestions on the Adobe help page but to no avail. Thanks

[chris.campbell]

Can you give me a specific URL to test?  Each video I've just tried on www.yahoo.com has loaded up using their HTML 5 player.

[Guest]

It was suggested to go to Tools on IE11 and then click Change Compatibility View Setting and to then add Yahoo.com. This worked. Apparently this issue was introduced by the last Microsoft update.

[chris.campbell]

Ah ok, I suspected that might be part of the problem.  Would you still mind posting a URL that was problematic?  I'd like to document this and make sure that we're working with Microsoft to resolve it.

[Guest]

Bad news, it only worked for certain videos, others just hang (spinning gear). Back to the drawing board.

[chris.campbell]

Yes, I was able to reproduce it too.  It's basically a problem with Yahoo's Flash Player detection code (done in their HTML.)  If the compatibility view didn't help, the only other alternatives that I know of right now are to revert to IE 10 or use an alternative browser (Firefox or Chrome.) 

I'm working to find out if Yahoo is aware of the problem.

[Guest]

Thanks for your help. Yes, I am going to revert to IE 10.

[Guest]

Back to IE 10. No Flash Player problems.