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Youtube video position problem

New Here ,
May 19, 2012 May 19, 2012

Its hard to explain in words so I've uploaded a pic of it:

http://s8.postimage.org/ldxabvubn/New_Picture.png

As you can see the video is cropped/moved(?) to the right side. It only happened twice during this week and although it happens rarely, I feel this is not normal.

Here's my specs:

- Windows 7 Ultimate 64bit

- FireFox 12.0

- Flash player 11.2.202.235

Thank you, help would be appreciated it.

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correct answers 1 Correct answer

Adobe Employee , Jun 22, 2012 Jun 22, 2012

This screams hardware acceleration. 

First, make sure you have the latest drivers for your video card installed.

1.) Try disabling Hardware Acceleration in Flash Player.  Details are the Solve Video Problems section, here:  http://helpx.adobe.com/flash-player/kb/video-playback-issues.html

2.) If the issue persists, please disable Hardware Acceleration in Firefox:

Click the orange Firefox button

Click Options

Under General, uncheck Use hardware acceleration where available

3.) Attach the output of dxd

...
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New Here ,
Jun 06, 2012 Jun 06, 2012

Bumping again... this problem is killing me.

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Adobe Employee ,
Jun 07, 2012 Jun 07, 2012

Do you see this happening in both window and fullscreen mode during video playback?  I gave it a try in window mode, but my screensaver (set to 1 minute) didn't come on in both Mac and Win.

With the offset problem, if you right click in the black area do you see Flash Player's context menu or the browsers?

You might want to try creating a new, temporary user account to see if you run into either of these problems. 

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New Here ,
Jun 08, 2012 Jun 08, 2012

It happens in both window and fullscreen mode during video playback. Its weird really and I couldn't find any solution for this problem.

I'm thinking extending the time of sceensaver is the only solution?

With the offset problem, I can see the conext menu when I right click in the black area.

As for creating a new account, I haven't encountered the problem yet though I have a feeling that it would.

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New Here ,
Jun 12, 2012 Jun 12, 2012

Bumping with agony...

Now I can't even watch any videos on any browsers...

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New Here ,
Jun 17, 2012 Jun 17, 2012

Bumping....

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New Here ,
Jun 22, 2012 Jun 22, 2012

Bumping

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Adobe Employee ,
Jun 22, 2012 Jun 22, 2012

This screams hardware acceleration. 

First, make sure you have the latest drivers for your video card installed.

1.) Try disabling Hardware Acceleration in Flash Player.  Details are the Solve Video Problems section, here:  http://helpx.adobe.com/flash-player/kb/video-playback-issues.html

2.) If the issue persists, please disable Hardware Acceleration in Firefox:

Click the orange Firefox button

Click Options

Under General, uncheck Use hardware acceleration where available

3.) Attach the output of dxdiag.exe

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New Here ,
Jun 22, 2012 Jun 22, 2012

Thank you for the reply, I've been waiting for this T_T

I have the latest drivers installed for my video card (Nvidia)

1) I've successfully disabled Hardware Acceleration in Flash Player.

2) As for disabling Hardware Acceleration in FF, do you mean disabling it from: Tools>Options>Advance>General Tab? If so, I have that diabled long ago.

3) Here is my output of dxdiag.exe: http://www.mediafire.com/?dfuu7g5qy5h7l2e

So far, I've watched over 50 videos and the problem is not occurring.

I won't let my guard down, we'll see how it goes. I will post again for an update.

Thank you.

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New Here ,
Jun 22, 2012 Jun 22, 2012

Nope, just had my hopes up...

The problem is back again.

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New Here ,
Jun 24, 2012 Jun 24, 2012

The problem is still there.

I think I should give up.

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New Here ,
Jun 30, 2012 Jun 30, 2012

The problem is still there Jeromie.

I've uploaded dxdiag.exe above  so please take a look.

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New Here ,
Jul 05, 2012 Jul 05, 2012

I'm also having this problem ant it's really bugging me...

I'm not sure if this helps but it seems related to the zoom of the browser and the size of the video (the shrink/expand/fullscreen buttons).

if i have zoom at 100% and the size at shrink the problem isn't there, but then the video is tiny...

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New Here ,
Jul 05, 2012 Jul 05, 2012

Omg, finally the cause of the problem has been revealed!!!

Yes, my youtube page was zoomed in because the video was so small to watch (And I don't like watching on full screen mode)

Like you said, I've zoomed back to default size and the problem isn't there.

Jesus christ, so all those solutions that I've tried were invalid...

Sigh, I hope Adobe releases a new flash player to fix this problem...

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Adobe Employee ,
Jul 08, 2012 Jul 08, 2012

I'm not clear on what was causing the problem. 

Can you give me a clear description of what settings you modified (and what browser you're using), so that I can turn it into an actionable bug?

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New Here ,
Jul 08, 2012 Jul 08, 2012

I'll try to make it clear though please tell me if you need more information.

- The browser is FireFox (latest verstion)

- The problem is caused by zooming in the youtube page. I'm pretty sure you know what I'm talking about but what I mean by "zooming" is

                      > You press Ctrl + +

                      > From View>Zoom>Ctrl++

- If you zoom more than once, the problem will occured

- If you don't zoom in and set it as default, the problem will not occur

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Guest
Jul 30, 2012 Jul 30, 2012

hi, im experiancing a very similar problem and no suggestions i have seen have so far worked.

i have noticed some things about this bug:

-not every video does this

-doesnt occur straight away but around 10 seconds into the video the frame of the video moves to the right so that part of the video is obscured and a black border remains on the left in the same way that can be seen in the uploaded screenshot

- refreshing the page will cause the same thing to happen at the same point in the video

-the same problem occurs on all browsers

-my graphics driver, browser and flash player are up to date

-going into fullscreen mode does not help

please help!

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Adobe Employee ,
Jul 30, 2012 Jul 30, 2012

Have you posted this question over on the YouTube forum to see if they've seen this before?  Does this happen with any other video site?

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Guest
Jul 30, 2012 Jul 30, 2012

@Chris. There is a thread on the youtube forum created by the same person who created this thread. i have commented on this as i have above.

              I have only ever seen it occur on youtube, but this may be because i mainly only use youtube for video

@Jeromie. Zooming out does cause the frame of the video to return to normal, however this makes the video very small on my screen. and so when i click to watch in full-screen it goes back to the right, out of position again

thanks

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New Here ,
Jul 30, 2012 Jul 30, 2012

The problem is caused by zooming in the page.

So, unless the next update of the flash player fixes this problem I don't think we can do anything about it...

And yeah, the video is so darn small to watch... hopefully this issue will be fixed any time soon.

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Guest
Jul 31, 2012 Jul 31, 2012

Same problem there

Also not for all videos.

For me "problematic" videos are playing ok until yellow mark is reached in video timeline bar. And then google-ads appears inside video and video moves to right side.

I am using latest Chrome on Win7.

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Guest
Jul 31, 2012 Jul 31, 2012

ohhhh of course! its the google ad which causes it, thats why it always happens about 10 seconds into the video

is there a way to block these adds?

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Guest
Jul 31, 2012 Jul 31, 2012

Some examples where problem occurs for me:
http://www.youtube.com/watch?v=QEaiPJ03vTM

http://www.youtube.com/watch?v=fAwUxG2MdbY

If I skip the part where ads appear, video anyway moves to right side.

And there google ads appears and no problems caused:
http://www.youtube.com/watch?v=2DEf6kaf3jI

@lankynz is this same for you?

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Guest
Jul 31, 2012 Jul 31, 2012

i actually found the exact opposite to you

the first 2 were normal whilst the 3rd was bugged

however i do experiance the same thing where if i skip past the point in the video where the ad appears the video frame moves

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Adobe Employee ,
Jul 31, 2012 Jul 31, 2012

Okay, I'm not able to reproduce this on any of those links, but I'm on Win7 x64 with Firefox Nightly, 15.0a2, 13.0.1 and Chrome 20 with Flash Player 11.3.300.268.  I'm sure it happens, but it's not happening across all Flash Player configurations.

I'd like to know what browser and OS you're using, and if you're on Windows, I'd like to see the output of dxdiag.

(Start > Run > Dxdiag, then save the output to a file)

I'd also be curious to know if disabling Hardware Acceleration in either your browser or Flash Player fixes the issue for you.

To disable Hardware Acceleration in Flash, right-click on a SWF and choose Settings

(Some SWFs have this greyed out.  I use http://www.homestarrunner.com/intro.html all the time)

Click on the left-most tab and uncheck Use Hardware Acceleration

Restart your browser.

To disable Hardware Acceleration in Firefox, click Firefox > Options > Options > General > Use hardware acceleration where available

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New Here ,
Aug 02, 2012 Aug 02, 2012

Did you try zooming into the page and watch some videos?

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