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JDLinn
JDLinn
Known Participant
March 30, 2017
Question

Adobe Flash update Kills "PhotoShop Elements"

  • March 30, 2017
  • 1 reply
  • 995 views

When I install the latest Adobe Flash (which I'm asked to do daily!), I have a problem with PhotoShop Elements. When you go to put text into a screen, the text does not show until you are finished and click out of adding the text. I can uninstall the Adobe Flash update and Elements works again with a restart of the computer. 

I've done this twice, and it happened BOTH times .. and I recovered both times by uninstalling the Adobe Flash Player.

Doug Linn

    This topic has been closed for replies.

    1 reply

    _maria_
    Community Manager
    _maria_Community Manager
    Community Manager
    March 30, 2017

    Hi,

    If you're being prompted to update Flash Player daily it's because there's an older version of Flash on your system.  Please provide a screenshot of the Flash Player Settings Manager > Updates tab:

    • Mac:  System Preferences > Flash Player > Updates tab
    • Windows:  Control Panel > All Control Panel Items > Flash Player > Updates tab

    I'm not aware of Flash Player affecting Elements in the manner you describe.  Please provide the following information:

    • Operating System, including version
    • Flash Player version installed
    • Is this Flash Player for IE, Firefox, Chrome/Opera?  Each of these uses a different type of plugin, so knowing which one it is is important to troubleshoot the behaviour.
    • Which version of Photoshop Elements

    --

    Maria

    JDLinn
    JDLinnAuthor
    Known Participant
    March 30, 2017

    Not sure versions, but you'll probably know.

    Now installed: Adobe Flash Player 24 NPAPI

    Downloaded: flashplayer25ppau_d_install.exe

    Windows 10

    Chrome

    PhotoShop Elements 14

    Again ... when in Elements 14, when I'm adding text to a picture ... the text does not show as I am typing until I am finished and back out of entering text ... then it displays.  I uninstall the "25" that I installed and the problem goes away.

    Doug

    _maria_
    Community Manager
    _maria_Community Manager
    Community Manager
    March 30, 2017

    32- or 64-bit?  To check go to Settings > System > About > System type

    Do you use Opera, or a different Chromium-based browser beside Chrome?  If not, unless you're experiencing issues with the embedded Flash Player in Chrome you shouldn't need to install the separate PPAPI Plugin.

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