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stevew42482472
Participant
June 29, 2017
Question

americascardroom

  • June 29, 2017
  • 1 reply
  • 445 views

They did a software  update yesterday and the app that is downloaded says version is old. I followed reinstall instructions and result is the same. They said I need to reinstall flash player. Windows 10 edge. 

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    1 reply

    _maria_
    Community Manager
    _maria_Community Manager
    Community Manager
    June 29, 2017

    In order to provide assistance, please provide the following information:

    • Web browser and version
    • Flash Player version
    • Explain your problem in step-by-step detail if possible (more, specific/detailed information is always better)
    • A direct link to a web page that demonstrates the problem
    • If you get error messages, please provide a screenshot
    S
    stevew42482472Author
    Participant
    June 29, 2017

    How do I get my fp  and windows  10 version? link only verifies current and test. Everything is ok.

    _maria_
    Community Manager
    _maria_Community Manager
    Community Manager
    June 29, 2017

    For Windows 10 version: Settings > System > About

    The 'Check Now' widget on the helpx.adobe.com/flash-player.html page should report the Flash Player version.


    What web browser are you using?  Windows 10 is an operating system, not a browser.

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