Distribution License

[PC Expert]

Adobe renewed my license to distribute Acrobat Reader DC and Runtime Software on 10/11/20 per TrackID: 411905-20201011, but has not updated their site. The Flash Player download site still says my license has expired. I can't get in to download the latest version. I had a new client today who needed it. Dave Smiley, [moderator:  personal information deleted per forums privacy policy] PC Systems Support

[_maria_]

I've forwarded this to the distribution license team to investigate.  In the interim, please ensure you are logging into the distribution site with the same email address/Adobe ID used to request the distribution license.  In the interim, you may want to try deleting browser cache for the site and trying again.

[_maria_ · Accepted solution]

Per distribution license team, your Flash Player distribution license expired on 10/11/2020.  Please go to https://www.adobe.com/products/flashplayer/distribution.html and submit a request a new Flash Player distribution license.