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October 14, 2020
Answered

Distribution License

  • October 14, 2020
  • 2 replies
  • 292 views

Adobe renewed my license to distribute Acrobat Reader DC and Runtime Software on 10/11/20 per TrackID: 411905-20201011, but has not updated their site. The Flash Player download site still says my license has expired. I can't get in to download the latest version. I had a new client today who needed it. Dave Smiley, [moderator:  personal information deleted per forums privacy policy] PC Systems Support

    This topic has been closed for replies.
    Correct answer _maria_

    Per distribution license team, your Flash Player distribution license expired on 10/11/2020.  Please go to https://www.adobe.com/products/flashplayer/distribution.html and submit a request a new Flash Player distribution license.

    2 replies

    _maria_
    Community Manager
    _maria_Community ManagerCorrect answer
    Community Manager
    October 14, 2020

    Per distribution license team, your Flash Player distribution license expired on 10/11/2020.  Please go to https://www.adobe.com/products/flashplayer/distribution.html and submit a request a new Flash Player distribution license.

    _maria_
    Community Manager
    _maria_Community Manager
    Community Manager
    October 14, 2020

    I've forwarded this to the distribution license team to investigate.  In the interim, please ensure you are logging into the distribution site with the same email address/Adobe ID used to request the distribution license.  In the interim, you may want to try deleting browser cache for the site and trying again.

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