Error 2035

[Guest]

since a few weeks produces the website http://www.songa.nl the flash player error 2035. I use ubuntu 14.04 LTS with firefox 44.0.2 and shokwave flash 11.2 r202. What does it mean, and how can i resolve it?

[_maria_]

Hi,

Is there a particular video that returns the error?  If yes, what is the exact URL to that video?

What is the complete error message (Error 2035: Some text here)

Do you have any extensions installed in Firefox?  If so, please list all extensions, including version, you have installed.  You'll need to click the 'more' link for each extension to obtain the version number.

--

Maria

[Guest]

Hello,

No particular video, i don't know if it happens on other sites.

Extension in firefox : Ubuntu Modifications

Plugins in Firefox : OpenH264 Video Codec provided by Cisco Systems

Shockwave flash

DivX Web Player

iTunes Application Detector

QuickTime Plug-in 7.6.6

VLC Multimedia Plugin (compatible

Videos 3.10.1)

Windows Media Player Plug-in 10

(compatible; Videos)

I have not installed any of them, they all came as standard, and they

are all up to date.

[_maria_]

Hi,

What is the complete error message (Error 2035: Some text here)?  If possible, post a screenshot of the entire error message.

What is the Flash Player version you are using?  What you provided doesn't show the entire version number.  Please go to https://www.helpx.adobe.com/flash-player.html and click the 'Check Now' button.  Post the results of the Flash Player version as given in the widget.  11.2.202.569 is the latest version.  If you do not have this version, please install it and see if it resolves the issue or not.

Thank you.

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Maria

[Guest]

Hallo Maria,

Thanks for your reaction.

1) There is no text in the error message. Just Error#2035. see attachment.

2) The link does not work. i get the message : "server not found".

Firefox/tools/add-ons/plugins/Shockwave Flash/More --> 11.2.202.569

So it is the latest version.

Thanks.

[Guest]

Hallo Maria,

Do you have other suggestions?

Greetings, Dolf

>

[_maria_]

Hi,

There is no attachment in your previous post.  Can you please try again? 

Sorry, there was a typo in the link, it is https://helpx.adobe.com/flash-player.html‌.

11.2.202.569 is the latest version.  I was not to install Ubuntu 14.04 LTS and attempt to reproduce, as I was not able to reproduce using Ubuntu 10.04.

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Maria

[Guest]

Hallo Maria,

Here is the screenshot.

I hope it works now.

With regards, Dolf

[_maria_]

Hi,

There is no screenshot.  If you are replying via email and attaching the screenshot it explains why there is no screenshot.  Images can only be added directly from the forums, not email.  Also the accepted format it limited to JPG or PNG.

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Maria

[Guest]

Hallo Maria

I was not aware of that.

[_maria_]

Hi,

Thank you for posting the screenshot.  There is a message on the page that states the song cannot be played.Where does the 'More Information' link point to?  Please post the full URL for this link.

Thank you.

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Maria

[Guest]

There is no link shown anywhere but the next message is shown.

It says that the video has probably been removed from youtube (which is not true). The faq link in this message is not helpful at all.

[Kratika Agarwal]

Hi,

Are you using the Debugger version of flash player?

Please check it from below link:

Flash Player Help

Please download the release version and see if it helps.

Thanks

[Guest]

So far nothing has changed. Could you tell me what the error 2035 means?

[_maria_]

Hi,

Please go to https://helpx.adobe.com/flash-player.html‌ and click the 'Check Now' button.  Post a screenshot of the resulting system information.  If you're replying via email you'll need to come back to the forums to post the screenshot as the forums does not accept email attachments.

Is this the only site that returns error 2035?  Or are there other sites that return this error?  I've not been able to reproduce the error.

Try starting Firefox in Safe Mode (see Troubleshoot Firefox issues using Safe Mode | Firefox Help) to check if one of the extensions installed/enabled is causing the problem.  Note that if you click 'Reset' in the Safe Mode restart window you'll reset Firefox to it's original settings and delete any extensions/bookmarks/etc you may have installed/saved.

You can also try disabling all extensions (except for Flash Player) and then enabling each one independently to check if one of the is impacting playback.

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Maria

[Guest]

Hallo Maria,

Thanks for your answer.

1) Here is the screenshot. it is giving confusing information, because you said 11.2.202.569 was the latest version.

2) I do not know if there are other sites where this happens. When i play the songs via youtube everything is allright.

3) in safe mode exactly the same thing happens. (error 2035)

4) i have disabled all other plugins, and the same thing happens. (error 2035)

[jeromiec83223024]

This isn't a Flash Player problem.  It's a problem with the content provider's site.

Error #2035: URL Not Found

Description

The SWF file is attempting to locate external assets but they cannot be found.

Cause

Primary causes for this error:

• The file has encountered an incorrect path to external assets.
• Embedding the SWF into an HTML page results in the SWF file failing to run.

Resolution

Check the following recommendations to fix the error:

• Make sure the URL paths are correct and that your assets are in the right domains. The location of your assets must be relative to the SWF. Note that the paths used by the SWF are relative to the embedding HTML page.
• Set allowScriptAccess to 'always' to enable the SWF file to communicate with the embedding HTML page.