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Everytime I use flash player on Mozilla it crashes my computer after about 2 minutes of usage !help!

New Here ,
Apr 05, 2012 Apr 05, 2012

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Title says it all.

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Adobe Employee ,
Apr 05, 2012 Apr 05, 2012

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We'll actually need more information to go on before we can try and help.  Please see this FAQ for additional details on how to report a crash to us:

How do I report a Flash Player crash to Adobe?

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New Here ,
Apr 05, 2012 Apr 05, 2012

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flash player version 11.2.202.228

any flash video or game crashes my computer.

i will go and watch a video 1-3 minutes in and the screen glitches out the sound starts repeating till i shutdown everything and restart my comp

urls that freeze it(there are a lot more urls but i dont want to crash it anymore)

http://www.youtube.com/watch?v=s9N853JrG_0&feature=relmfu

http://www.kongregate.com/games/CoreSector/ghost-hacker

im sorry but i cant make a crash log because my comp crashes completely if there is anyway for me to still make one inform me on how to.

DXDIAG

------------------

System Information

------------------

Time of this report: 4/5/2012, 11:11:15

       Machine name: HP

   Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_gdr.100226-1909)

           Language: English (Regional Setting: English)

System Manufacturer: Hewlett-Packard

       System Model: p6623w

               BIOS: BIOS Date: 07/21/10 09:12:50 Ver: 6.02

          Processor: AMD Athlon(tm) II X2 240 Processor (2 CPUs), ~2.8GHz

             Memory: 5120MB RAM

Available OS Memory: 4864MB RAM

          Page File: 2558MB used, 7166MB available

        Windows Dir: C:\Windows

    DirectX Version: DirectX 11

DX Setup Parameters: Not found

   User DPI Setting: Using System DPI

System DPI Setting: 96 DPI (100 percent)

    DWM DPI Scaling: Disabled

     DxDiag Version: 6.01.7600.16385 32bit Unicode

------------

DxDiag Notes

------------

      Display Tab 1: No problems found.

        Sound Tab 1: No problems found.

        Sound Tab 2: No problems found.

          Input Tab: No problems found.

--------------------

DirectX Debug Levels

--------------------

Direct3D:    0/4 (retail)

DirectDraw:  0/4 (retail)

DirectInput: 0/5 (retail)

DirectMusic: 0/5 (retail)

DirectPlay:  0/9 (retail)

DirectSound: 0/5 (retail)

DirectShow:  0/6 (retail)

---------------

Display Devices

---------------

          Card name: ATI Radeon HD 4200

       Manufacturer: ATI Technologies Inc.

          Chip type: ATI display adapter (0x9710)

           DAC type: Internal DAC(400MHz)

         Device Key: Enum\PCI\VEN_1002&DEV_9710&SUBSYS_2AB1103C&REV_00

     Display Memory: 2428 MB

   Dedicated Memory: 252 MB

      Shared Memory: 2175 MB

       Current Mode: 1600 x 900 (32 bit) (60Hz)

       Monitor Name: HP x20LED Series Wide LCD Monitor

      Monitor Model: HP x20LED

         Monitor Id: HWP2910

        Native Mode: 1600 x 900(p) (60.000Hz)

        Output Type: HD15

        Driver Name: aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atiumdag,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll

Driver File Version: 8.17.0010.0024 (English)

     Driver Version: 8.733.0.0

        DDI Version: 10.1

       Driver Model: WDDM 1.1

  Driver Attributes: Final Retail

   Driver Date/Size: 5/11/2010 08:19:40, 584704 bytes

        WHQL Logo'd: n/a

    WHQL Date Stamp: n/a

  Device Identifier: {D7B71EE2-D450-11CF-9473-BB0ABEC2C535}

          Vendor ID: 0x1002

          Device ID: 0x9710

          SubSys ID: 0x2AB1103C

        Revision ID: 0x0000

Driver Strong Name: oem5.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_RS880:8.733.0.0:pci\ven_1002&dev_9710&subsys_2ab1103c

     Rank Of Driver: 00E60001

        Video Accel: ModeMPEG2_A ModeMPEG2_C

   Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY

                     {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                     {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

                     {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

                     {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

       D3D9 Overlay: Not Supported

            DXVA-HD: Not Supported

       DDraw Status: Enabled

         D3D Status: Enabled

         AGP Status: Enabled

-------------

Sound Devices

-------------

            Description: Speakers (Realtek High Definition Audio)

Default Sound Playback: Yes

Default Voice Playback: Yes

            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_103C2AB1&REV_1003

        Manufacturer ID: 1

             Product ID: 100

                   Type: WDM

            Driver Name: RTKVHD64.sys

         Driver Version: 6.00.0001.6132 (English)

      Driver Attributes: Final Retail

            WHQL Logo'd: n/a

          Date and Size: 6/8/2010 03:21:02, 2394216 bytes

            Other Files:

        Driver Provider: Realtek Semiconductor Corp.

         HW Accel Level: Basic

              Cap Flags: 0xF1F

    Min/Max Sample Rate: 100, 200000

Static/Strm HW Mix Bufs: 1, 0

Static/Strm HW 3D Bufs: 0, 0

              HW Memory: 0

       Voice Management: No

EAX(tm) 2.0 Listen/Src: No, No

   I3DL2(tm) Listen/Src: No, No

Sensaura(tm) ZoomFX(tm): No

            Description: Realtek Digital Output (Realtek High Definition Audio)

Default Sound Playback: No

Default Voice Playback: No

            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_103C2AB1&REV_1003

        Manufacturer ID: 1

             Product ID: 100

                   Type: WDM

            Driver Name: RTKVHD64.sys

         Driver Version: 6.00.0001.6132 (English)

      Driver Attributes: Final Retail

            WHQL Logo'd: n/a

          Date and Size: 6/8/2010 03:21:02, 2394216 bytes

            Other Files:

        Driver Provider: Realtek Semiconductor Corp.

         HW Accel Level: Basic

              Cap Flags: 0xF1F

    Min/Max Sample Rate: 100, 200000

Static/Strm HW Mix Bufs: 1, 0

Static/Strm HW 3D Bufs: 0, 0

              HW Memory: 0

       Voice Management: No

EAX(tm) 2.0 Listen/Src: No, No

   I3DL2(tm) Listen/Src: No, No

Sensaura(tm) ZoomFX(tm): No

---------------------

Sound Capture Devices

---------------------

            Description: Microphone (Realtek High Definition Audio)

  Default Sound Capture: Yes

  Default Voice Capture: Yes

            Driver Name: RTKVHD64.sys

         Driver Version: 6.00.0001.6132 (English)

      Driver Attributes: Final Retail

          Date and Size: 6/8/2010 03:21:02, 2394216 bytes

              Cap Flags: 0x1

           Format Flags: 0xFFFFF

-------------------

DirectInput Devices

-------------------

      Device Name: Mouse

         Attached: 1

    Controller ID: n/a

Vendor/Product ID: n/a

        FF Driver: n/a

      Device Name: Keyboard

         Attached: 1

    Controller ID: n/a

Vendor/Product ID: n/a

        FF Driver: n/a

      Device Name: HP USB Multimedia Keyboard

         Attached: 1

    Controller ID: 0x0

Vendor/Product ID: 0x0461, 0x4D8A

        FF Driver: n/a

      Device Name: HP USB Multimedia Keyboard

         Attached: 1

    Controller ID: 0x0

Vendor/Product ID: 0x0461, 0x4D8A

        FF Driver: n/a

Poll w/ Interrupt: No

-----------

USB Devices

-----------

+ USB Root Hub

| Vendor/Product ID: 0x1002, 0x4397

| Matching Device ID: usb\root_hub

| Service: usbhub

|

+-+ USB Input Device

| | Vendor/Product ID: 0x046D, 0xC408

| | Location: Port_#0003.Hub_#0001

| | Matching Device ID: generic_hid_device

| | Service: HidUsb

| |

| +-+ HID-compliant mouse

| | | Vendor/Product ID: 0x046D, 0xC408

| | | Matching Device ID: hid_device_system_mouse

| | | Service: mouhid

----------------

Gameport Devices

----------------

------------

PS/2 Devices

------------

+ HID Keyboard Device

| Vendor/Product ID: 0x0461, 0x4D8A

| Matching Device ID: hid_device_system_keyboard

| Service: kbdhid

|

+ Terminal Server Keyboard Driver

| Matching Device ID: root\rdp_kbd

| Upper Filters: kbdclass

| Service: TermDD

|

+ Terminal Server Mouse Driver

| Matching Device ID: root\rdp_mou

| Upper Filters: mouclass

| Service: TermDD

------------------------

Disk & DVD/CD-ROM Drives

------------------------

      Drive: C:

Free Space: 565.9 GB

Total Space: 598.1 GB

File System: NTFS

      Model: WDC WD64 00AAKS-65Z7B0 SATA Disk Device

      Drive: D:

Free Space: 1.5 GB

Total Space: 12.3 GB

File System: NTFS

      Model: WDC WD64 00AAKS-65Z7B0 SATA Disk Device

      Drive: E:

      Model: hp DVD A  DH16ABLH SATA CdRom Device

     Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7600.16385 (English), , 0 bytes

--------------

System Devices

--------------

     Name: PCI standard host CPU bridge

Device ID: PCI\VEN_1022&DEV_9601&SUBSYS_2AB1103C&REV_00\3&267A616A&0&00

   Driver: n/a

     Name: Standard OpenHCD USB Host Controller

Device ID: PCI\VEN_1002&DEV_4398&SUBSYS_2AB1103C&REV_00\3&267A616A&0&99

   Driver: n/a

     Name: ATI I/O Communications Processor PCI Bus Controller

Device ID: PCI\VEN_1002&DEV_4384&SUBSYS_00000000&REV_00\3&267A616A&0&A4

   Driver: n/a

     Name: PCI standard host CPU bridge

Device ID: PCI\VEN_1022&DEV_1204&SUBSYS_00000000&REV_00\3&267A616A&0&C4

   Driver: n/a

     Name: Standard OpenHCD USB Host Controller

Device ID: PCI\VEN_1002&DEV_4398&SUBSYS_2AB1103C&REV_00\3&267A616A&0&91

   Driver: n/a

     Name: High Definition Audio Controller

Device ID: PCI\VEN_1002&DEV_4383&SUBSYS_2AB1103C&REV_00\3&267A616A&0&A2

   Driver: n/a

     Name: PCI standard host CPU bridge

Device ID: PCI\VEN_1022&DEV_1203&SUBSYS_00000000&REV_00\3&267A616A&0&C3

   Driver: n/a

     Name: Standard OpenHCD USB Host Controller

Device ID: PCI\VEN_1002&DEV_4397&SUBSYS_2AB1103C&REV_00\3&267A616A&0&98

   Driver: n/a

     Name: PCI standard host CPU bridge

Device ID: PCI\VEN_1022&DEV_1202&SUBSYS_00000000&REV_00\3&267A616A&0&C2

   Driver: n/a

     Name: Standard OpenHCD USB Host Controller

Device ID: PCI\VEN_1002&DEV_4397&SUBSYS_2AB1103C&REV_00\3&267A616A&0&90

   Driver: n/a

     Name: PCI standard host CPU bridge

Device ID: PCI\VEN_1022&DEV_1201&SUBSYS_00000000&REV_00\3&267A616A&0&C1

   Driver: n/a

     Name: Standard Enhanced PCI to USB Host Controller

Device ID: PCI\VEN_1002&DEV_4396&SUBSYS_2AB1103C&REV_00\3&267A616A&0&9A

   Driver: n/a

     Name: Realtek PCIe FE Family Controller

Device ID: PCI\VEN_10EC&DEV_8136&SUBSYS_2AB1103C&REV_05\4&C011167&0&0050

   Driver: n/a

     Name: PCI standard host CPU bridge

Device ID: PCI\VEN_1022&DEV_1200&SUBSYS_00000000&REV_00\3&267A616A&0&C0

   Driver: n/a

     Name: Standard Enhanced PCI to USB Host Controller

Device ID: PCI\VEN_1002&DEV_4396&SUBSYS_2AB1103C&REV_00\3&267A616A&0&92

   Driver: n/a

     Name: PCI standard PCI-to-PCI bridge

Device ID: PCI\VEN_1022&DEV_9609&SUBSYS_2AB1103C&REV_00\3&267A616A&0&50

   Driver: n/a

     Name: ATI Radeon HD 4200

Device ID: PCI\VEN_1002&DEV_9710&SUBSYS_2AB1103C&REV_00\4&456635&0&2808

   Driver: n/a

     Name: AMD SATA Controller

Device ID: PCI\VEN_1002&DEV_4391&SUBSYS_2AB1103C&REV_00\3&267A616A&0&88

   Driver: n/a

     Name: PCI standard PCI-to-PCI bridge

Device ID: PCI\VEN_1022&DEV_9602&SUBSYS_96021022&REV_00\3&267A616A&0&08

   Driver: n/a

     Name: PCI standard ISA bridge

Device ID: PCI\VEN_1002&DEV_439D&SUBSYS_2AB1103C&REV_00\3&267A616A&0&A3

   Driver: n/a

     Name: ATI I/O Communications Processor SMBus Controller

Device ID: PCI\VEN_1002&DEV_4385&SUBSYS_2AB1103C&REV_3C\3&267A616A&0&A0

   Driver: n/a

------------------

DirectShow Filters

------------------

DirectShow Filters:

WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7600.16385

WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7600.16385

WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7600.16385

MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385

Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385

WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7600.16385

WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7600.16385

Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385

Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385

CyberLink Audio Decoder (HP),0x00201000,1,1,Claud.ax,8.04.0000.2822

MSDVD Audio Wizard (HP),0x00200001,1,1,CLAudWizard.ax,1.00.0000.4414

WMT VIH2 Fix,0x00200000,1,1,WLXVAFilt.dll,14.00.8081.0709

Record Queue,0x00200000,1,1,WLXVAFilt.dll,14.00.8081.0709

WMT Switch Filter,0x00200000,1,1,WLXVAFilt.dll,14.00.8081.0709

WMT Virtual Renderer,0x00200000,1,0,WLXVAFilt.dll,14.00.8081.0709

WMT DV Extract,0x00200000,1,1,WLXVAFilt.dll,14.00.8081.0709

WMT Virtual Source,0x00200000,0,1,WLXVAFilt.dll,14.00.8081.0709

WMT Sample Information Filter,0x00200000,1,1,WLXVAFilt.dll,14.00.8081.0709

CyberLink MPEG Video Encoder,0x00200000,1,1,P2GVidEnc.ax,6.00.0001.2226

CyberLink MP3/WAV Wrapper,0x00200000,1,1,P2GMP3Wrap.ax,3.07.0000.1314

CyberLink Line21 Decoder Filter (HP),0x00200000,0,2,CLLine21.ax,4.00.0000.10324

DV Muxer,0x00400000,0,0,qdv.dll,6.06.7600.16385

CyberLink AudioCD Filter,0x00200000,0,1,P2GAudioCD.ax,5.00.0000.1321

Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7600.16490

WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7600.16385

Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7600.16385

AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7600.16490

VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7600.16490

SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7600.16385

CyberLink Editing Service 3.0 (Source),0x00200000,0,2,P2GEdtKrn.dll,3.00.0000.2911

Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,6.01.7140.0000

AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7600.16385

StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7600.16385

MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7600.16490

MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7600.16490

SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7600.16490

P2G Video Decoder,0x00200000,2,3,P2GVSD.ax,6.00.0000.2310

VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7600.16385

MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7600.16385

Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7600.16385

SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7600.16385

Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7600.16385

Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7600.16490

CyberLink Video Regulator,0x00200000,1,1,P2GRGL.ax,2.00.0000.3328

P2G Audio Decoder,0x00200000,1,1,P2GAud.ax,6.01.0000.3601

MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7600.16490

DV Splitter,0x00600000,1,2,qdv.dll,6.06.7600.16385

Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7600.16490

CyberLink Video Effect,0x00200000,1,1,P2GVidFx.ax,1.00.0000.2030

Cyberlink SubTitle(HP),0x00200000,2,1,CLSubTitle.ax,1.00.0001.7222

CyberLink Audio Noise Reduction,0x00200000,1,1,P2GAuNRWrapper.ax,2.00.0000.1017

Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7600.16385

CyberLink Load Image Filter,0x00200000,0,1,CLImage.ax,3.00.0000.2307

CyberLink MPEG-2 Splitter,0x00200000,1,2,P2Gm2spliter.ax,2.04.0000.2301

CyberLink Audio VolumeBooster,0x00200000,1,1,P2GVB.ax,1.00.0000.1008

ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7600.16490

Video Renderer,0x00800001,1,0,quartz.dll,6.06.7600.16490

MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7600.16385

Cyberlink Dump Dispatch Filter,0x00200000,1,0,P2GDumpDispatch.ax,1.02.0001.2412

Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7600.16385

Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7600.16490

Video Renderer,0x00400000,1,0,quartz.dll,6.06.7600.16490

CyberLink Audio Effect (HP),0x00200000,1,1,ClAudFx.ax,6.00.0000.7209

CyberLink Audio Resampler,0x00200000,1,1,P2GAuRsmpl.ax,1.00.0000.2625

File Writer,0x00200000,1,0,WLXVAFilt.dll,14.00.8081.0709

VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7600.16385

WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7600.16385

CyberLink MPEG-1 Splitter,0x00200000,1,2,P2Gm1spliter.ax,2.04.0000.2301

CyberLink Tzan Filter (HP),0x00200000,1,1,CLTzan.ax,3.05.0000.2722

VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7600.16385

File writer,0x00200000,1,0,qcap.dll,6.06.7600.16385

iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7600.16385

iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7600.16385

Cyberlink File Reader (Async.),0x00200000,0,1,P2GReader.ax,3.00.0000.3016

CyberLink M2V Writer,0x00200000,1,0,P2GM2VWriter.ax,1.03.0000.2017

Cyberlink Dump Filter,0x00200000,1,0,P2GDump.ax,3.00.0000.7122

CyberLink Video Stabilizer,0x00200000,1,1,P2GVideoStabilizer.ax,1.00.0000.1017

CyberLink DVD Navigator (HP),0x00200000,0,3,CLNavX.ax,8.00.0000.4023

CyberLink PCM Wrapper,0x00200000,1,1,P2GPCMEnc.ax,1.01.0000.0321

DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7600.16385

Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7600.16385

AVI Draw,0x00600064,9,1,quartz.dll,6.06.7600.16490

RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,

Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7600.16385

WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7600.16385

MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7600.16385

DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7600.16385

SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7600.16385

Null Renderer,0x00200000,1,0,qedit.dll,6.06.7600.16385

MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7600.16385

Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7600.16385

StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7600.16385

CyberLink TimeStretch Filter (CES),0x00200000,1,1,P2Gauts.ax,1.00.0000.2212

Smart Tee,0x00200000,1,2,qcap.dll,6.06.7600.16385

Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7600.16385

CyberLink TL MPEG Splitter,0x00200000,1,2,P2GTLMSplter.ax,3.02.0000.2219

AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7600.16490

CyberLink MPEG Muxer,0x00200000,2,1,P2GMpgMux.ax,5.01.0000.1723

CyberLink Video/SP Decoder (HP),0x00200000,2,3,CLVsd.ax,8.04.0000.1622

AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7600.16490

Wave Parser,0x00400000,1,1,quartz.dll,6.06.7600.16490

MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7600.16490

Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7600.16490

File stream renderer,0x00400000,1,1,quartz.dll,6.06.7600.16490

Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000

StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7600.16385

AVI Mux,0x00200000,1,0,qcap.dll,6.06.7600.16385

Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7600.16490

File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7600.16490

File Source (URL),0x00400000,0,1,quartz.dll,6.06.7600.16490

P2G Video Regulator,0x00200000,1,1,P2GResample.ax,2.05.0000.1818

P2G Audio Encoder,0x00200000,2,0,P2GAudEnc.ax,2.00.0000.4815

Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7600.16385

Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7600.16385

BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7600.16385

MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7600.16490

CyberLink MPEG Decoder,0x00200000,2,3,P2GMVD.ax,5.00.0000.0929

WDM Streaming Tee/Splitter Devices:

Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7600.16385

Video Compressors:

WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385

WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385

MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385

DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7600.16385

MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7600.16490

Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7600.16385

Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7600.16385

Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7600.16385

Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7600.16385

Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7600.16385

Audio Compressors:

WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385

WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385

IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7600.16490

PCM,0x00200000,1,1,quartz.dll,6.06.7600.16490

Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7600.16490

GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7600.16490

Messenger Audio Codec,0x00200000,1,1,quartz.dll,6.06.7600.16490

CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7600.16490

CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7600.16490

MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7600.16490

Audio Capture Sources:

Microphone (Realtek High Defini,0x00200000,0,0,qcap.dll,6.06.7600.16385

PBDA CP Filters:

PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7600.16485

PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7600.16485

PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7600.16485

Midi Renderers:

Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7600.16490

Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7600.16490

WDM Streaming Capture Devices:

Realtek HD Audio Line input,0x00200000,1,1,ksproxy.ax,6.01.7600.16385

Realtek HD Audio Mic input,0x00200000,1,1,ksproxy.ax,6.01.7600.16385

Realtek HD Audio Stereo input,0x00200000,1,1,ksproxy.ax,6.01.7600.16385

WDM Streaming Rendering Devices:

Realtek HD Audio front output,0x00200000,1,1,ksproxy.ax,6.01.7600.16385

Realtek HD Audio rear output,0x00200000,1,1,ksproxy.ax,6.01.7600.16385

Realtek HDA SPDIF Out,0x00200000,1,1,ksproxy.ax,6.01.7600.16385

BDA Network Providers:

Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385

Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385

Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385

Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385

Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7600.16485

Multi-Instance Capable VBI Codecs:

VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7600.16385

BDA Transport Information Renderers:

BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7600.16385

MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7600.16385

BDA CP/CA Filters:

Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7600.16385

Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7600.16385

PTFilter,0x00200000,0,0,EncDec.dll,6.06.7600.16385

XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7600.16385

WDM Streaming Communication Transforms:

Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7600.16385

Audio Renderers:

Speakers (Realtek High Definiti,0x00200000,1,0,quartz.dll,6.06.7600.16490

CyberLink Audio Renderer (HP),0x00200000,1,0,cladr.ax,7.00.0000.2519

Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7600.16490

Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7600.16490

DirectSound: Realtek Digital Output (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7600.16490

DirectSound: Speakers (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7600.16490

Realtek Digital Output (Realtek,0x00200000,1,0,quartz.dll,6.06.7600.16490

---------------

EVR Power Information

---------------

Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)

  Quality Flags: 2576

    Enabled:

    Force throttling

    Allow half deinterlace

    Allow scaling

    Decode Power Usage: 100

  Balanced Flags: 1424

    Enabled:

    Force throttling

    Allow batching

    Force half deinterlace

    Force scaling

    Decode Power Usage: 50

  PowerFlags: 1424

    Enabled:

    Force throttling

    Allow batching

    Force half deinterlace

    Force scaling

    Decode Power Usage: 0

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Adobe Employee ,
Apr 05, 2012 Apr 05, 2012

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Thanks for the info.  Could you try updating your video driver to the latest version from ATI (Catalyst software suite 12.3)?  You can find this update here:

http://support.amd.com/us/gpudownload/windows/Pages/radeonaiw_vista64.aspx

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New Here ,
Apr 05, 2012 Apr 05, 2012

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will update you on the issue once its done

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New Here ,
Apr 05, 2012 Apr 05, 2012

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it didnt work it just made its crash instantly when i tried to watch a video

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Adobe Employee ,
Apr 05, 2012 Apr 05, 2012

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The driver update made your computer crash instantly or Flash just crashes faster now?  Can you try disabling hardware acceleration to see if that resolves the problem for you?

How do I disable or enable hardware acceleration?

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New Here ,
Apr 05, 2012 Apr 05, 2012

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made flash crash faster and i will disable it

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New Here ,
Apr 05, 2012 Apr 05, 2012

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seems like its fixed thank you so much man! lifesaver

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Adobe Employee ,
Apr 10, 2012 Apr 10, 2012

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If you get a chance, could you generate a new dxdiag report and paste it in a reply?  I'd like to make sure that you're using the same drivers as we are.  We've tested this internally but couldn't reproduce the crash with hardware acceleration enabled.

Thanks,
Chris

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