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T
thierryrichards
Participant
February 28, 2010
Question

Flash and Shockwave crash all my browsers

  • February 28, 2010
  • 1 reply
  • 3261 views

Hi

I have suddenly started having a problem, everytime i try and do something such as play a youtube video, or view a website with flash content, I get a message saying explorer/chrome/firefox has encountered a problem and needs to close...however when i click close or ok etc it doesnt close the window it just refreshes the page and all flash content is black with that puzzle icon saying shockwave flash error.

I have tried to reinstall every browser, java, flash, shockwave, everythig but it still does it

    This topic has been closed for replies.

    1 reply

    A
    Anonymous
    February 28, 2010

    Hi, hard to tell. Most of the time it is a conflict with the add ons. They conflict with the browser and also each other.

    I'd do a search with each browsers add ons.

    Thanks,

    eidnolb

    T
    thierryrichardsAuthor
    Participant
    February 28, 2010

    Hi eidnolb

    yes it says it is the "shockwave flash plug-in" that has crashed.

    Any ideas? Culd you expand when you say do a search...im not good with this stuff!

    Thanks again

    A
    Anonymous
    February 28, 2010

    Hi, well, each browser has various ActiveX Controls, plug-ins, BHO's (browser helper objects) etc. Any add on affects the browser, some have a positive affect and some have a negative affect. In addition to affecting the browser, these add ons can conflict with each other. Third party Toolbars, not the Toolbar per se, but most additional Toolbars will install

    their own add ons.

    The general rule with add ons is the less, the better. For example IE runs perfectly well with no add ons at all. Now we know that we like those add ons that add to our use of the Internet, like Flash Player, Java and others. Microsoft add ons,

    Flash Player add ons and most Java work well together. What you would do is disable all add ons in IE other than those and see if that improves or makes a difference in the problem you are having.

    I would work on one browser at a time and solve that first.

    Using IE first, do a search on the add ons other than Microsoft, Adobe and Java. You would probably see other users having a problem with a particular one. Skype is one that causes problems and a search would have info on that. There are others. That is what I meant by searching.

    Hope this helps,

    eidnolb

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