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For a specific program to work I needed to roll back to a previous version of Adobe Flash Player- Version 13.0.0.206 from 13.0.0.214. The installation of the plugin went fine but when I try to download the active x it errors out, here's the screen shot. Any assistance with this is greatly appreciated. THANKS.
1 Correct answer
Hi Alesha,
Please do the following:
- Run the standalone uninstaller posted at Uninstall Flash Player | Windows
- Reboot the machine
- Run the MSI installer again
If you get the same error after executing the above steps please provide the following log files:
- The FlashInstall.log file saved at C:\Windows\System32\Macromed\Flash (if this is a 64-bit OS, also provide the FlashInstall.log file saved at C:\Windows\SysWOW64\Macromed\Flash.
- MSI install log file.
These files will be fairly large. You can use the i
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Hi Alesha,
Please do the following:
- Run the standalone uninstaller posted at Uninstall Flash Player | Windows
- Reboot the machine
- Run the MSI installer again
If you get the same error after executing the above steps please provide the following log files:
- The FlashInstall.log file saved at C:\Windows\System32\Macromed\Flash (if this is a 64-bit OS, also provide the FlashInstall.log file saved at C:\Windows\SysWOW64\Macromed\Flash.
- MSI install log file.
These files will be fairly large. You can use the instructions here to post the files: How to share a document
Thank you.
--
Maria
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Thanks Maria that worked perfectly. I'd initially uninstalled it but apparently not the right way!
![](/skins/images/1DD8BD93DF110224A6AFA5CFE9AC5B63/responsive_peak/images/icon_anonymous_message.png)