Flash Player And adobe reader not working and downloads don't work
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I have IE 8 and windows vista and everything has worked great for 2 years until 2 or 3 weeks ago. At that time my flash player stopped working so I could no longer get videos , streaming stock quotes, weather map loops, etc and when I go to websites that use Flash (i.e. Piaaz Hut) it wouldn't work. Also, at that same time my adobe reader stopped working properly and I can't view mosy PDF Files.
I have gone through many of the posts on this forum and have tried many of the fixes, but none have work for me.
I tried to uninstall the Flash Player, but I didn't use the Adobe uninstaller.
Whenever I try to update or load the Flash player, a dialog box with the globe tossing papers to the folder appears and then after a few seconds I get the the message that IE can't install_flash_player_ax.exe from fp download.adobe.com, and then a message that says IE was not able to open this internet site. The requested site is either unavailable or cannot be found.
In control panel programs I have listed
Adobe AIR no size
Adobe Flash Player 10 active X no size
Adobe Reader 9.3 141mb
Macromedia Shockwave player no size
In Tools i have the following add ons and they are all enabled
Shockwave Flash object 10.0.42.34
Adobe PDF Link Helper
Adobe PDF Reader
Macromedia Shockwave Active X Control 10.1
As I said I've already attempted a number of the fixes on this forum, but so far no luck.
Does anyone have any suggestions on what else I might try?
Thanks
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Let's ignore the Adobe Reader problem for now and only look at Flash Player. It seems that FP is still installed, so I suggest to follow these steps:
- downlad the FP uninstaller from http://kb2.adobe.com/cps/141/tn_14157.html (save to disk);
- download the FP installer http://fpdownload.macromedia.com/get/flashplayer/current/install_flash_player_ax.exe (save to disk);
- close all browser windows, then run the downloaded uninstaller;
- reboot Windows to make sure all FP files are removed;
- now run the downloaded installer.
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Thanks for your reply.
IE won't let me download the uninstaller either. I get a message similar to the messages I referenced in my original post. First I get the dialog box with the globe tossing papers to the folder, then I get the Message that IE can't download the unistaller from macromedia and that IE was not able to open this internet site.
Anything else I can try?
Thanks
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Can you just try it one more time? There has been a new Flash Player version loaded to the servers yesterday; it may work better today. Try both download servers
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Thanks for your reply.
I just tried both of these and they wouldn't download.
Same thing happened where dialog box showing globe tossing papers to the folder for a few seconds, and then the warning message that IE can't download them.
Maybe my problem is in IE
Thanks again for trying.
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Can you download the installer on another computer, then use a memory stick or other device to copy it to the current computer?
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Thanks for your reply----I'll give this a try and let you know if it works. Can i use a flash drive or disk to extract it from the other computer?
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The link I gave you downloads an offline installer, so you can use a flash drive or any other device to transfer it to your computer.
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OK, a friend of mine downloaded them to a flash drive, and then I downloaded them to my computer via the flash drive,
My computer said they downloaded/installed but I still get the message when I try to play a video that I need to download the flash player.
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Ok, I tried to download the firefox browser but IE wouldn't let me download it. My friend downloaded it from their computer to a flash drive and I loaded it to my computer from the flash drive. The download of Firefox from the flash drive worked, and now I'm using Firefox & both my adobe flash player and my adobe reader are working just great.
However, neither the flash player nor the reader are working if I use IE, so I guess I will just have to use Firefox as my browser.
I'm going to mark my question as answered since I really don't care that I have to use Firefox instead of IE,although I can't understand why it works using Firefox but not using IE.
Thank you so much for your assistance in walking me step-by-step through this problem until I was able to reach a satisfactory solution.
