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Geek55
Participant
June 29, 2008
Question

Flash9f.ocx Internet Explorer ...Error...Needs To Close

  • June 29, 2008
  • 20 replies
  • 7516 views
Yesterday I installed the latest version of adobe and haven't been able to see one site with that uses flash.
Every time a load any of those pages, including some of the adobe.com pages. I get the following error:
Internet Explorer has encountered an error and needs to close, the detail is below.

AppName: iexplore.exe AppVer: 6.0.2900.2180 ModName: flash9f.ocx
ModVer: 9.0.124.0 Offset: 00055b27

Im using Windows XP. I tried the following to resove it. I cleaned all temp files, cleared history, cleared cache and reset all settings to defaults. Uninistalled/reinstalled the browser....none of that worked.

I made sure that when I uninstalled the player that i deleted all the registry keys associated with it and all of the files left behind, restarted the machine then reinstalled the active x control. So i did that several times in the process. Nothing seemed to work.

I found a key value in one of the other topics that has an extra 2 at the end for no reason. Fixed that still have the problem. I don't have the source code to attach because it happens on every page everytime, the page won't even load. Yes this does happen on the download adobe page on this website too.

I use sites with the player all the time and they were all working fine before i did the install latest version, now this happens everywhere. I expect the adobe site would at least work.

Does anyone have any suggestions, what else could be wrong?
    This topic has been closed for replies.

    20 replies

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    robbob88
    Participant
    July 11, 2008
    Im having the same issues! Its been happening for about a week for me now. It is super irratating. When is Adobe going to address this issue?
    A
    Anonymous
    July 11, 2008
    Apparently Pentium II CPUs without SSE instructions are the cause of the problem. As stated on another website "The patch for this (Flash vulnerability) is implemented in .124 but Adobe has compiled in SSE instructions into the build since .115, which crashes processors (Pentium 2 and on on). "

    On this website the system requirements of Adobe for Flash Player 9 clearly state "Pentium II 450 MHz" as minimum specs.

    Could someone from Adobe please read this, and either remove the Pentium II from the requirements (which would cut off a bunch of users without a real alternative as everyone moves to Flash 9) or get those SSE instructions removed and revert to a pre .115 build situation?

    I cannot believe that since this problem has been around (and the forum seems to be quite full of these crashes for a good year now) Adobe has neither reacted officially to these threads nor has resolved the problem. We are used to better quality from Adobe. It would be nice to have an official reply to these problems so this issue is settled once and for all.

    Thanks...
    A
    Anonymous
    July 7, 2008
    Are you all using older computers ?
    A CPU that doesn't support SSE instruction set?
    A
    Anonymous
    July 4, 2008
    virus attack
    S
    sickest4u
    Participating Frequently
    July 4, 2008
    hmmm wonder what the cause is
    A
    Anonymous
    July 3, 2008
    Everyone seems to be having this same problem with the latest update, at china
    P
    pti6969
    Participant
    July 3, 2008
    All features working properly with latest FP 9 version, with one exception. I am not able to activate / modify webcam settings. And I'm convinced it is NOT the Cam, due to the fact it works fine in ALL other applications / video sites, as the same camera worked fine using earlier versions of FP, but if I roll back, I will not be able to see anything, since most sites will prompt you to upgrade again. I will post the script error if anyone has any suggestions not already posted thru 7-03-08 / 4am EST.
    A
    Anonymous
    July 20, 2008
    I have the latest version - 9.0.124 - and it does not work for me. I get the same "Internet Explorer needs to close" error. This is infuriating. Silverlight rescue me! This is so crazy that this has been going on for a year and no one from Adobe/Microsoft does anything. I know that with every crash a message gets sent to Microsoft. Wouldn't you think that someone would want to fix this issue???
    R
    reefkeeper101
    Participant
    July 29, 2008
    I been having the same problem getting that error at the worst of times
    with some hope there is a easy fix coming in the near future
    D
    drifter1977
    Participant
    July 2, 2008
    I'm so glad i found this, I also have been having this same problem, and i have also tryed everything i can think doing... It has completely dum found me.... I also run windows xp and continue to get the following error.....

    AppName: iexplore.exe AppVer: 6.0.2900.2180 ModName: flash9f.ocx
    ModVer: 9.0.124.0 Offset: 00055b27

    I can't view any pages and bumming........... Can anyone out there help a very confused woman..... Thank you.....
    A
    Anonymous
    September 27, 2008
    According to my research I believe it is a malware!
    G
    Geek55Author
    Participant
    July 1, 2008
    There was a posting in topic All Browsers Crash that is supposed to be this answer to the problem.

    BUT, no one uses flash 8 on their websites anymore so even though it stops crashing the browser it just doesn't work.

    Does anyone have any other solutions.....still can't view any flash pages here.
    G
    Geek55Author
    Participant
    June 30, 2008
    Everyone seems to be having this same problem with the latest update. Beta version 10 has the same problem, has anyone figured it out yet? I'm out of ideas.
    R
    rosie_o8
    Participant
    July 17, 2008
    quote:
    Originally posted by: Geek55
    Everyone seems to be having this same problem with the latest update. Beta version 10 has the same problem, has anyone figured it out yet? I'm out of ideas.


    A
    artfulgeek
    Participant
    June 29, 2008
    I've been having what sounds like the same problem with Windows XP and getting the error message noting that IE has encountered an error and needs to close, etc. Flash Player 9 appears to have installed on on my download, then comes the error message almost immediately. I'm also able to view a website with Flash Player for a short time before getting this error message. The detailed error message identifies add-on Shockwave Flash Object - Enable Activex Control - Flash9.ocx as the source of the problem.

    I have uninstalled and reinstalled Flash Player. I have reinstalled Internet Explorer 7. I have checked the security settings (default) and list of permitted Publishers. I haven't touched the registry as yet, but apparently that doesn't work either. None of the recommendations found on the Adobe website have worked! I was able to use Flash Player successfully before updating to version 9 on their website.

    I, too, would appreciate some assistance with this issue.

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