Skip to main content
March 20, 2015
Answered

Grey bars when in full screen

  • March 20, 2015
  • 1 reply
  • 2742 views

I have a Toshiba laptop.Newest versions of IE Firefox and flash player.When in full screen  in flash player why do i get a grey bar above and below the video I am watching instead of all video?Thanks for your help.

    This topic has been closed for replies.
    Correct answer chris.campbell

    The resolution is 1024x768 landscape.It happens on full screen.


    Ah ok, I think this is simply that the content was created for a 16:9 format (widescreen) and your native resolution is 4:3 (standard).  Because of that, you'll see bars (letter boxing) at the top and bottom so that the content can fit.  If you can change your resolution to 1280x720 or 1920x1080 then it should fit without any letter boxing.

    1 reply

    chris.campbell
    Legend
    March 20, 2015

    Could you post a link to one of the videos so we can give it a try?

    March 21, 2015

    WWW.portevergladeswebcam.com.I get the bars on youtube videos also.Thanks...Bob

    chris.campbell
    Legend
    March 24, 2015

    I couldn't reproduce this using Google Chrome, IE or Firefox, but I did see black bars on the side.  My monitor is ultra wide (2560x1080) though, so that's expected at fullscreen.  Can you tell me what resolution your laptop is running at?  From what you've said, this only happen at fullscreen?