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M
marcelw42335734
Participant
September 30, 2016
Question

Latest update from Adobe flahplayer and I-tools from Oxford

  • September 30, 2016
  • 3 replies
  • 11788 views

Good morning. I have windows 10 and I have Firefox. Both of them are being updated automatically. So far it works fine but you have a problem now with Oxford University press. None of my videos in I-tools want to play anymore. Please fix or give me the old version back. Please hurry Iám an English teachet and I have to give classe daily. Thanks.

    This topic has been closed for replies.

    3 replies

    L
    L_Vishwanath
    Participant
    January 27, 2017

    nothing

    Q
    quirky_Eagle0D4C
    Participant
    January 27, 2017

    Hi. I had the same problem. Flash videos within iTools (English Plus iTools, English File third edition…) can't be played after updating Flash Player. In this case just set/add entire local directory (e.g. C:\Program Files (x86)\Oxford University Press) as trusted.

    Control Panel > Flash Player > Advanced > Trusted Location Settings.

    D
    diogoscs
    Participant
    February 1, 2017

    I have the same problem, with three Oxford University press software, the muller_cmgpvcz procedure resolve to me.

    _maria_
    Community Manager
    _maria_Community Manager
    Community Manager
    September 30, 2016

    Hi,

    I'm not at all familiar with I-tools.  Does it play videos from the internet or from your local computer?  Please provide more information so that we may be able to assist you.

    If it loads local files (files saved on your computer) or from a CD, this is due to a security change in Flash Player to not load local files by default, however, there is a way to change the default behaviour.  Please see the Release Notes Flash Player 23 AIR 23​ for more information and instructions to re-enable the feature.

    --

    Maria

    M
    marcelw42335734Author
    Participant
    September 30, 2016

    It doesn't play any more.

    I have tried everything within the flash player screen.

    - Settings

    - Global settings

    - Check for updates

    - About Adobe flah player 23.0.0.162

    I hope that Adobe had a good reason for doing this because it is pretty

    annoying and the forum on the Adobe website is pretty full with people with

    similar complaints. If you want some advice? Get back to the previous

    version and try to fix the new version in your laboratory and run a million

    simulation and than put the web.

    Saludos cordiales,

    M. Woltz

    _maria_
    Community Manager
    _maria_Community Manager
    Community Manager
    September 30, 2016

    The change to not load local files by default was a security change in 23.0.0.162 and won't be rolled back.

    - Global Settings is used by Chrome, not Firefox.  If you made any changes here it won't affect Firefox.

    - Firefox uses the local settings (Control Panel > Flash Player > Advanced > Trusted Location Settings...) is used by Firefox.  Please post a screenshot of this window.

    As mentioned previously, I'm not at all familiar with I-tools.  Providing some background on this software and how it works would be greatly beneficial.

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