Well there might not be much you can do. For general advise
you could post to the Director forum.
Actually that makes me think of something that I might have
missed There -are- projectors that can be made by Flash. The
situation is similar. They're standalone exe's that you can't
really troubleshoot because they're self-contained..
If you right-click on the projector EXE, then click on the
Version tab, what information does it give you?
It IS an EXE, right?