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rachrose101
Participant
March 25, 2015
Question

My adobe flash player won't download--gets stuck at 25%

  • March 25, 2015
  • 1 reply
  • 937 views

I have a Mac.  I've tried downloading adobe flash player a couple times now.  It installs well, but it always gets stuck at 25% when it downloads.  Then when I try to shut down it tells me I can't because it's installing even though I keep trying to quit the installation.  So then I have to shut my Mac down by using the emergency shut down button.  Please help Adobe!  If you can get back to me ASAP that would be great. 

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1 reply

Inspiring
March 25, 2015

Try this:

1. Restart your computer to stop any Adobe process you may have running.

2. Click on the following Adobe link below. Go to the bottom of the page where it says, "Still having problems?". Click on the appropriate link for your browser.

Installation problems | Flash Player | Mac

If this does not work post back on this forum during the day when Adobe staff will help you.

March 25, 2015

Thank you, I had tried that already but nice to know someone has taken the time to reply...

Inspiring
March 25, 2015

The following link is to a Flash Player forum thread. The very last entry on the thread is an answer from an Adobe staff member from earlier today. He provides a link that may solve your problem with the download.

Flash Player Installer hangs at 95%