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A
Anonymous
September 20, 2017
Answered

No sound on Windows 10 various browsers

  • September 20, 2017
  • 3 replies
  • 20542 views

Windows 10 updated on my PC last week.  Ever since, any website that uses flash player has no sound.  For example, certain streaming websites such as PS Vue or Hulu.  I first noticed it in the Edge browser.  Tried Firefox and Chrome and still no sound.  The latest version of flash player is installed for the Firefox plugin.  With Edge there is no way to update it,  as Windows supposedly updates it automatically.  In each browser settings, flash player is enabled.  All other forms of media have sound fine.  Websites that do no use flash player, such as YouTube, work fine.  In the sites I noticed it does not work, there is no way to change any specific flash player settings for that site (no right click option, nothing in the browser tool bars).

I suspect the Windows update last week screwed something up or does not play well with flash player.    No response from Microsoft support.   Surely, I can't be the only one this is happening too. . .

Appreciate any help.

This topic has been closed for replies.
Correct answer jeromiec83223024

This is resolved in current beta builds.  It should be in the October generally available release.

You can pick up a copy of the latest beta here:

http://www.adobe.com/go/flashplayerbeta/

3 replies

jeromiec83223024
Community Manager
jeromiec83223024Community ManagerCorrect answer
Community Manager
September 28, 2017

This is resolved in current beta builds.  It should be in the October generally available release.

You can pick up a copy of the latest beta here:

http://www.adobe.com/go/flashplayerbeta/

A
Anonymous
September 28, 2017

I installed the beta for Firefox and the audio issue is resolved for me now.  Thank you. 

Now just waiting for the version that will work in Edge,  which Windows 10 supposedly updates automatically. . . eventually.

M
Morgandechile
Participant
September 25, 2017

still nothing on the "audio output" List

what else can I do ...??

still no sound in Chrome !!!!

just Check in Mozzilla ....  no sound ... check settings ... and audio output list was there ...change to the right one and started to hear sounds ....   GOOD on Mozzilla !!

Explores ... WOW ...older Flash  ....  not even showing the playback option

after upgrading flash ... playback option lists is there and hearing sounds OK

will reatart everything for a last try

( by now ...Chrome still no sound !!!)

_maria_
Community Manager
_maria_Community Manager
Community Manager
September 25, 2017

Please see Flash Player 27.0.0.130 - Audio Issues

M
Morgandechile
Participant
September 25, 2017

thanks

but solves nothing

G.

_maria_
Community Manager
_maria_Community Manager
Community Manager
September 20, 2017

Hi,

Please see the New Feature 'Support Audio Output Selection in Flash Player' section of the Release Notes Flash Player 27 AIR 27​.  This may be what you are experiencing.

--

Maria

A
Anonymous
September 20, 2017

But as I previously mentioned,  the various streaming websites that I mentioned do not have any way to bring up the "Flash Player Settings dialog" to access the newly added audio tab.

Sony support for PS Vue did not have a solution, they only recommended updating flash player to the latest version, which I already did.

_maria_
Community Manager
_maria_Community Manager
Community Manager
September 20, 2017

the various streaming websites that I mentioned do not have any way to bring up the "Flash Player Settings dialog" to access the newly added audio tab

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