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Plugin Blocked - Windows 10, Chrome & Firefox

New Here ,
Aug 01, 2017 Aug 01, 2017

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I've recently been getting this error with flash player where one site in particular completely blocks it. I'm using a 64bit version of windows 10, I've tried it on multiple browsers (chrome and firefox), I've tried every fix that I can currently find with google searches, and yet it just wont work. I've linked some pictures below if they would be of any use.

https://gyazo.com/1f6bc6a9a9d5e1033f0008a841e92d7b

https://gyazo.com/99349acf5424b3f52e7ed53b188c71d5

[moderator: added os & browser to title for clarity]

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Browser, Product issue

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Adobe Employee ,
Aug 03, 2017 Aug 03, 2017

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It looks like you click the puzzle icon in the address bar to enable Flash.

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New Here ,
Oct 18, 2017 Oct 18, 2017

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But what if I need my users to follow one of https://get.adobe.com/ru/flashplayer/ - like links. He or she just see uninformative "plugin is blocked" message. Is there any legitimate site, user can be redirected without problems and install flash?

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Most Valuable Participant ,
Oct 18, 2017 Oct 18, 2017

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Getting Flash Player https://get.adobe.com/flashplayer

Microsoft does not allow external installs into Edge or Internet Explorer

If you want the latest Flash Player, you will have to use a non-Microsoft browser

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New Here ,
Oct 18, 2017 Oct 18, 2017

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I actually use Mac to reproduce that. But doesn't matter. I just need not-blocked link, but now I see it doesn't exist.

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Adobe Employee ,
Oct 18, 2017 Oct 18, 2017

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The user's most likely already have Flash installed.  Essentially all browsers are blocking Flash by default and forcing users to enable Flash for each site.  If the sites' code conforms to the browser click-to-play standards, the browser will usually intercept the 'get flash' click and display the dialog window for the user to enable Flash.  These are browser implementations and each one handles the implementation differently.

<edit>

See the following for more information on enabling flash for the various browser types:

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New Here ,
Dec 08, 2017 Dec 08, 2017

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I'm an administrator of an online training system. This error is causing issues with the students.

Every time a training course opens, the students see this puzzle piece, with the red "X", signifying that the Flash Player Plugin was blocked.
2017-12-08_1136.png

I have run every trick in the book in the book. I've allowed the site specifically, I have allowed https://* and http://* .
I've verified that Chrome and Flash are up-to-date, I've uninstalled and re-installed Chrome. I don't know what to do here?
Every time a student opens a course, they have to click the puzzle and "Run all plugins at this time." Is there a way we don't have to do that anymore?
2017-12-08_1137.png

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Adobe Employee ,
Dec 08, 2017 Dec 08, 2017

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First things first, this is Chrome blocking the normal operation of Flash Player.  There's nothing we can do to change or work around the restrictions they impose on Flash Player.

Chrome has removed the ability for users to persistently enable Flash Player, and will continue to increase friction.  The goal is explicit.  They're creating pain for you as the content provider, by creating support workload, to encourage you to migrate to an exclusively HTML5 and JavaScript solution.


If the success of your business is dependent on a good user experience, it's probably time to start making that migration.  You're actually about a year into their published agenda for Flash deprecation already, and were I in your shoes, I'd be making migration an urgent engineering priority.

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New Here ,
Dec 08, 2017 Dec 08, 2017

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Same, flash is used for our fileshare. Each time the puzzle comes up and has to be clicked to run this time.

No matter what URL's or how i add them into the flash allow, it does not allow it.

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New Here ,
Dec 08, 2017 Dec 08, 2017

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Yea, I know they're going after flash hard. Was just hoping someone had a work around or idea.

Oh well..

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New Here ,
Dec 08, 2017 Dec 08, 2017

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Thanks Jeromie,

It's weird, because all content itself is run through SCORM and is pure HTML5. I'm wondering if the program we use to wrap the SCORM Files is adding Flash Player objects, causing the error.

This push by Google and Chrome is slowly reducing their Market Share for Browsers. I will refer my students to Mozilla from now on.

Thanks again!

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Adobe Employee ,
Dec 08, 2017 Dec 08, 2017

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Mozilla is moving along the same agenda and timeline for deprecating Flash as the other US browsers, so recommending a different browser isn't going to buy you much in terms of long term relief.  Their click-to-play implementation *is* a little better at the moment, but there's an explicit, concerted effort to force the deprecation of the Flash Player plug-in.  You've got about a year before things become truly painful, but as you've observed, there's already a lot of friction.

If you gave me a link that demonstrates the problem, I could probably tell you why Flash is getting invoked.  If it requires creds, you're welcome to send me a private message.  I've got a couple hours, and I'm just looking at various customer issues at the moment.

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New Here ,
Dec 14, 2017 Dec 14, 2017

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I tried doing all of the above but certain games on facebook will load and other games don't .I had no problem with any games on facebook up untill about 3 weeks ago then all of a sudden some games that I always played before don't load. I hope someone will figure out what is wrong its very anoying !

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Adobe Employee ,
Dec 14, 2017 Dec 14, 2017

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Specifics here would be useful.  Direct links to some games that don't load would help me figure out what you're seeing.

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New Here ,
Dec 14, 2017 Dec 14, 2017

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Already tried all of those so called fixes they don't work.

On Dec 14, 2017 12:52 PM, "jeromiec83223024" <forums_noreply@adobe.com>

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Adobe Employee ,
Dec 14, 2017 Dec 14, 2017

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Like I said, specifics would be useful, especially since the general fixes don't work for you.

https://forums.adobe.com/thread/1195540

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New Here ,
Dec 14, 2017 Dec 14, 2017

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This is one game that will load even when I don't change the puzzle icon to

run flash it still loads and the other game no matter what I door try it

don't load the game​

(6) Bubble Quest on Facebook.pdf

<https://drive.google.com/file/d/1yfEMRC-vkE0pq42IgJxBbFazIy3rqnsw/view?usp=drive_web>

​​​​​​

(6) Magic Crystal on Facebook.pdf

<https://drive.google.com/file/d/1LnD2h0S3THBrQxHnRxFwMJcDtQO9o5EI/view?usp=drive_web>

On Thu, Dec 14, 2017 at 3:38 PM, jeromiec83223024 <forums_noreply@adobe.com>

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Adobe Employee ,
Dec 14, 2017 Dec 14, 2017

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The issues you're experiencing appear to be unrelated to the issue that the other folks in this thread were experiencing.  In general, we encourage people to just open a new topic, so we can give them personalized advice.  It saves everyone a lot of confusion, and all of the other people that have posted this thread get email notifications each time the topic gets updated.

Anyway, The Bubble Quest servers seem to be down.  It's something operational on their end.  They've gone out of business, there's a technical problem, etc.

If you look in the browser's developer tools, you'll see that while Facebook's content loads, requests to https://bubble1-hosteddevelopmen.netdna-ssl.com/ (the server where the actual game lives) all time out.  This has nothing to do with Flash Player.

Bubble Quest 2 from the same publishers seems to have the same problem, and the same servers are in play.

Bubble Quest 2 on Facebook | Facebook

For Magic Crystal, it looks like they're running afoul of some browser security restrictions in Chrome.  The console throws the interesting message: This URL Is Blocked: The URL "https://blissgame.org/f3dc87328d10da8" has been blocked from Facebook.  Chrome is quite a bit more aggressive about enforcing newer security requirements, and they generally don't encourage users to work around them with complex, dismissible security warnings (which generally users ignore, negating the value of the restriction in the first place).

In Firefox, I'm able to play the game without a problem, but it throws a bunch of warnings in the developer console.  That you're even seeing the doors means that the game is loaded, so we know that Flash is actually running in that instance.  I'm using Firefox 57.0.2 (32-bit) and 57.0.2 (64-bit) with Flash Player 28.0.0.126 on Windows 10, and I'm able to load the first two levels of the game without a problem.  I also don't have a problem running this game in Internet Explorer or Edge.

Can you load older levels (i.e. click that left arrow next to Grass Island and try on the previous page)?  If so, it sounds like a bug in the game logic, and not in Flash Player.  It's something the game maintainers would need to troubleshoot.

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New Here ,
Dec 14, 2017 Dec 14, 2017

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Thank you for all the information and for you help .

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New Here ,
Oct 23, 2019 Oct 23, 2019

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i find away to allow flash and they do the same thing to me no matter what browser i use. its a game i play on facebook double down casino. they always find a way to block me and a flash icon comes up i dont click on it anymore cause everytime i do a fake rep on a phone comes up inpersinating microsoft with a number for me to call and then they ask me to give them remote control of my computer

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