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linsey2009
Participant
September 27, 2012
Question

"Please restart all open browsers to complete installation" I've done this and nothing happens?

  • September 27, 2012
  • 3 replies
  • 24305 views

I've tried downloading this flashplayer about 7 times at this point tonight and every time when it ends, I get the same message "Please restart all open browsers to complete installation" so I took it that it meant to restart my computer? I did that but every time I open up a page again it tells me that I still need to install the newest form of Adobe Flash Player. It's very frustrating and never changes! I've tried uninstalling the update and trying again but it's the same result every single time.

I have a Mac OS X Version 10.5.8

Any help would be very much appreciated! It's getting increasingly frustrating to have to keep clicking to allow the version I currently have and being told over and over that I need an update when I'm trying to update it.

    This topic has been closed for replies.

    3 replies

    A
    AubreyRose2012
    Participant
    October 5, 2012

    I was having trouble installing the new version of Flash Player and finally went to windows site . I had to go to the safety tab on my menu bar and unclcik the Active X  and then install the Flash Player. It finally worked. I then went back and enbled the Active X again. I no nothing about computers so I do not know why this helped. Good Luck!

    pwillener
    pwillener
    Legend
    October 6, 2012

    Mac browsers do not use ActiveX.

    pwillener
    pwillener
    Legend
    September 28, 2012

    linsey2009 wrote:

    I have a Mac OS X Version 10.5.8

    Is that a PowerPC?  What Flash Player version are you trying to install?  See http://forums.adobe.com/thread/895134

    L
    linsey2009Author
    Participant
    September 28, 2012

    I don't think so. When I look at about this mac it tells me that my processor is a 2GHz Intel Core 2 Duo? I'm not really sure what that means, I'm sorry. I just tried going to that link and running that installation and it was successful but, once again, I get the "Adobe Flash Player was blocked because it is out of date" yellow pop up every time I go to a page. I try going to the "Update plug-in" and the version it has to download is version 10.3.183.23

    Is the reason I can't update my flash player because I don't have the most recent version of the Mac program updated? I know I should at least have 10.6 at this time but there's no longer any place to purchase that.

    S
    scroitt
    Participating Frequently
    October 9, 2012

    I tested on Mac 10.5.8.

    I didn't face this issue. The screenhsot that you posted shows the latest Flash Player available in your machine for Safari / Firefox. However, Chrome is integrated with a higher version of Flash Player. Ideally, when you go to the plug-in page, you should see two entries for Flash Player as shown below:

    Thanks,

    Sunil


    How do I get that one - the second flash - I download via Chrome - I update Chrome itself

    and your screen shot has flashVersion 11 - I can't get that right?

    whenever I go to update I get this:

    so, it doesn't list the chrome browser, but up top it says to download the one below, but that's what I've done  a million times already

    and the technotes are not helping

    pwillener
    pwillener
    Legend
    September 27, 2012

    Flash Player cannot install when browsers are open; you need to close all browser instances when you run the Flash Player installer.

    L
    linsey2009Author
    Participant
    September 27, 2012

    All browsers were closed. In fact, before the installation even starts it has a pop up menu that makes you close them down before it can even begin installing it. The only thing open on my computer when I was installing it was the installation itself. The only program at all that was open was that, I even went to my force quit menu to make sure there wasn't anything else open that I had missed.

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