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pearl80
Participating Frequently
March 10, 2011
Question

Update flash player several time in a few hours when on facebook

  • March 10, 2011
  • 1 reply
  • 3980 views
Hello,
   I am having to download flash player 10.2.152.32 daily . My browser is eithe window 7 or 8.  Often several times a day. I may only be logged on for 2-4 hours.  I have  windows Vista 2007/ 2 gb memory/ 32 bite.  I play  the games on facebook daily  and  when I  am on the  games  I can tell that it's going down and will soon ask me to update.  It starts to slow down,  pause and freeze and then eventually  the whole screen goes  white except for the letter" i" /w  circle around it.  I log off of FB, go to my desktop  , disable flashplayer and re-update it again.
   Low  and behold  another hour  or so passes and I have to repeat the process again.  I am at my wits end as the vast slowness of the games causes me to sit there much longer that I need to .
   Do you suggest having someone come out and look at my system?  I am very technologically  un-savvy.  I just want it to work.
Thanks
Pearl80
    This topic has been closed for replies.

    1 reply

    A
    Anonymous
    March 10, 2011

    Hi, thanks for starting your thread. I was offline for awhile, just getting back on the Forum.

    First I would like you to go to this Adobe test site. As soon as the page opens you should see the Flash Player logo(Red F) spin. Then the version of Flash Player that you have is Displayed.

    http://www.adobe.com/software/flash/about/

    I need to know the results of that test.

    On the version of the browser you are using: Go up to the Toolbar and click on Help. Then click on About Internet Explorer.

    You should see the version number there.

    Let me know that also.

    We'll try to see what the problem is. I understand you may have a problem finding the info and I'll try to make it as simple as possible.

    I can't refer you to  anyone other than Microsoft, but I think we'll be able to solve your problem

    Thanks,

    eidnolb

    P
    pearl80Author
    Participating Frequently
    March 11, 2011

    Hello,

     

     Thank you for your help.  Sorry t may take awhile for me to check as I am not at home during the day  to access this for you.

      The results after teh spinning red F  said successfully installed version 10,2,152,32.

     

    I have internet explore version 7.0.6002.

     

     I

    Cheryl Anderson

    Home of the 2010 World Series winning GIANTS 

    A
    Anonymous
    March 11, 2011

    Hi, thanks for the info. Glad you could see the Flash logo & you have the latest Flash Player Installed.

    I'm going to have you check something called UAC/Protection Mode. UAC is User Account Control and I don't know if this is what is causing your problem or not yet.

    In Vista, unless Microsoft changed it, you can have this ON or OFF. It is supposed to have a message from Internet Explorer

    when you want to make a change, like Installing a program etc. It will ask you if that action came from you and if you want to continue. Are you receiving any message like that?

    Let me know when you are able.

    Thanks,

    eidnolb

                   EDIT  You may want to go to this site: http://www.adobe.com/software/flash/about/. Right click on the Flash logo, Settings,
    then UNcheck the hardware acceleration in Display Settings.

    Message was edited by: eidnolb  add info

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