Virgin Media Player

[B1ackW01f]

Operating System : Windows 7 Home Premium

Browser : Mozilla Firefox 3.6.13 ans IE 8.0.7600.16385

Flash Player 10.2.152.26

   When I open the Virgin Media Player page (virginmedia.com/player)  the player just remains as a blank black screen with a large curcle spinning in the middle of it.  I have tried uninstalling the flash player and re-installing it but to no effect.  I have noticed that if I right-click on it and select the 'settings' option nothing happens (the little menu doesn't pop up), where as if I select either of the other two options ('Global Settings...' or 'About...') then the 'correct' thing happens (both open up a new web page to the correct destination).

   I have disabled the 'Hardware Acceleration' setting, but still the problem remains.  I have posted twice to Virgin Media regarding this problem but have had no joy there.  I would GREATLY appreciate some help with this.

   Opening the page  'abobe.com/products/flashplayer' works just fine.

[pwillener]

Tried to go to the website you mentioned, but it seems I have to sign-up and pay before I can see anything there.