My company bought 6 or 7 licenses for Frame 2017 to upgrade out version 11 and 12s. The first license was downloaded to a laptop running Windows 7.
When I opened the program, the screen didn't fully resolve:

But it looks fine when an existing file is opened (double-clicked). The second installation was on a desktop running Windows 10; same problem.
Has anyone reported this issue?
Any suggestions for a fix?