Cannot display Courier New and Index Marker font in FrameMaker 9/10 w/ Windows7

[JaneMarieGibbs]

Hi.

Our company recently rolled out Windows 7 x64 and this seems to have had a negative impact on display fonts in FrameMaker 9 and 10.

What happens is this: When we open a FrameMaker file, any text in Courier New (which we use for command/code syntax) and any visible
Index markers can been seen initially but ONLY until you scroll off the page. It is as if the text font color has been turned to "white" and

the index markers have been hidden (they aren;t).  The text does however, print - and the markers are really there, just invisible in spite of

the proper view setting. 

I've tried several different printers, including Adobe PDF, to no avail. I can see Courier New and Symbols listed
in the Font List. Distiller is pointing to Windows Fonts folder, Adobe Fonts folder, etc. I deleted the fontcache.dat and rebooted.

Nothing seems to work.

The only workaround for the text font has been to change Courier New to plain ole Courier. But for the Index markers, we can
find no solution. I am hoping someone out there can help us. We have searched high and low on the net and cannot find any
solution. Alas. Thank you very much. Sincerely yours.

[JaneMarieGibbs · Accepted solution]

After many hours searching the net high and low and trying a gazillion different things, my manager found the solution this morning. It's very simple and solves the issue with disappearing FrameMaker 9 and 10 markers (mainly Index and end of line) and Courier New fonts.  The solution is this:

Under Control Panel>Appearance and Personalization (or Control Panel>Fonts), clear the Adjust ClearType text check box when you need to work in Frame --- and select it when you don’t!

Who knew???????????????????