How can I solve this problem? Thanks
I have tried solution 1 in Adobe PDF printer is missing | Manually install PDF printer . It didn't work.
And for solution 2, I couldn't find Documents\*.pdf (Adobe PDF) in the drop-down list.
Also, I have tried https://helpx.adobe.com/framemaker/kb/unable-install-pdf-creation-add-on.html to install distiller, but I cannot locate the folder AdobePDFCreationAddOn12_x86_x64.
May I know if there are other solutions?
Which FrameMaker version do you have? Do you have the latest update?
Your issue is something for the Adobe support. Contact firstname.lastname@example.org
They should be able to help you.
I have sent you a private message. Kindly provide the rquested information so that we can connect and look into the issue.
When you installed FrameMaker, did you include the "headless" PDF creator/distiller? Do you also have Acrobat Pro installed? As I recall, having both can create conflicts, so if you do have both, try this: