• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Corrupt File

Community Beginner ,
Aug 06, 2018 Aug 06, 2018

Copy link to clipboard

Copied

After extracting a file from 7zip, when opening the file a internal error is displayed with the message Framemaker has detected a serious problem and must quit.

Views

283

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 06, 2018 Aug 06, 2018

Copy link to clipboard

Copied

Was the zipped Fm file created with the same (or older) version of Fm, including updates?

Try extracting again, or find another copy of the file.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Aug 06, 2018 Aug 06, 2018

Copy link to clipboard

Copied

Correction to the error:  The file WAS opened from with in  zip using Open Outside and WAS opened without error.  That file was updated and saved.  Opening up the file after this update resulted in the error.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 06, 2018 Aug 06, 2018

Copy link to clipboard

Copied

If the file was successfully opened in Fm, then saved, you might try importing into a new Fm doc (File > Import > File) and Copy into Document.

If not, you may need to go back to the previous version of the file.

-Matt

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Aug 06, 2018 Aug 06, 2018

Copy link to clipboard

Copied

from Matt:

If
the file was successfully opened in Fm, then saved, you might try importing
into a new Fm doc (File > Import > File) and Copy into Document.

If
not, you may need to go back to the previous version of the file.

-Matt

---------------------------- 

The suggested solution failed.  There is NO previous version of the file available to be opened.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 06, 2018 Aug 06, 2018

Copy link to clipboard

Copied

LATEST

You no longer have access to the ZIP that you got the file from, and you have no backup systems? Then I'm out of ideas.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines