Frame Maker 2017 has detected a serious problem and must quite giving internal error 14044, 26170801 etc..

[surajgawade]

Hello Team,

We are using Frame Maker 2017 on Windows 10 OS. While working on file getting below error.

(Frame Maker 2017 has detected a serious problem and must quite giving internal error 14044, 26170801 etc..)

Can you please help us to resolving above given error.

Also note that we are using FM 12 version on same system. Is there any conflict between two FM version.

[Jeff_Coatsworth]

Conflict? no, you can run multiple versions of FM just fine (only Acrobat has issues with multiple versions).

Anyway, this is a user-to-user forum, so we're not being to be able to diagnose the hard error. Steps you can take first before contacting Adobe Support are - make sure you are all patched up; is it happening to all docs or just one? What are you doing when the error occurs? If it only happens with one doc, have you tried MIF-washing it?

[Matt-Tech Comm Tools]

In addition to Jeff's suggestions

• Use File > Import to import the file into a new .fm document
• delete the preferences for Fm http://techcommtools.com/find-framemaker-preference-folder/

[surajgawade]

Hi Team,

We have tried above given solution but still its getting same error and application crashes.

@Hi Jeff, All FM 2017 patch updated and its happening to all docs.

[Jeff_Coatsworth]

Have you tried Matt's suggestion of deleting your Prefs folder?

[Matt-Tech Comm Tools]

Deleting (or renaming) the prefs folder is quick, and rules out one possibility, but it seems your file is corrupt. Can you import the content into another document?

[surajgawade]

We have tried renaming the prefs folder but no luck. as we have checked with Adobe Chat they provided one solution so that we will try and let you know if its work.