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FrameMaker 11 in Windows 11: Error Invalid image data for s1000dMenu.jsxbin

Explorer ,
Feb 14, 2023 Feb 14, 2023

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I am testing FrameMaker 11 in a Windows 11 environment. on a test computer.

When I open FrameMaker 11, I am receiving the following script error:
Error in C:\Program Files (x86)\Adobe\AdobeFrameMaker11\startup\s1000dMenu.jsxbin
Line 51:
Invalid image data
Why I am receiving this message and how do I fix it?

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Community Expert ,
Feb 14, 2023 Feb 14, 2023

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Are you running FM in Structured mode?

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Explorer ,
Feb 14, 2023 Feb 14, 2023

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Yes. I  am running FrameMaker 11 in Structured mode

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Community Expert ,
Feb 14, 2023 Feb 14, 2023

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Explorer ,
Feb 14, 2023 Feb 14, 2023

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I will take a look at this and let you know if this helps. Thanks for your assistance.

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Explorer ,
Feb 14, 2023 Feb 14, 2023

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I tried unregistering the s1000dMenu.jsxbin, per the instructions in the link that you provided, and am still getting the error message. In addition, I noticed that in the FrameMaker menu bar, the 'S1000D' choice in the menu bar has been replaced with 'undefined'.

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Community Expert ,
Feb 15, 2023 Feb 15, 2023

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Worth a shot I guess - I think you're only alternative is to contact the FM folks directly - see https://helpx.adobe.com/contact/enterprise-support.other.html#framemaker for your Adobe Support options. I'd recommend using the tcssup@adobe.com e-mail address as it reaches a team dedicated to Technical Communication Suite products including FrameMaker.
But frankly, why are you trying to run ancient FM11 software on a Win 11 machine? Why not just get the latest FM2022 version?

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