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Framemaker 13 installing update silently

New Here ,
Mar 22, 2016 Mar 22, 2016

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Hello.

I'm a Software packager and Administrator in Phoenix Contact company. I'm creating an update package 13.0.2 to Adobe Framemaker 2015.

I've been trying to do it but with no postivie effect. What I've done:

1. I've downloaded Application Manager Enterprise but when I try to create update I have an info that This update is not supported.

2. I've tried with "application.xml.override" and Set-up.exe but the problem is that there is no Set-up.exe

Please advise, 

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Community Expert ,
Mar 22, 2016 Mar 22, 2016

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Contact Adobe Support – it usually a free call with installation issues.

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New Here ,
Mar 22, 2016 Mar 22, 2016

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I've tried online chat, but they wanted me to provide a serial number O_o I do not why. I do not have possibility to reach it at the moment so I've just said goodbye

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Adobe Employee ,
Mar 22, 2016 Mar 22, 2016

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Hi,

you will need to use CCP instead of AAMEE.

I have asked our enterprise support team to contact you directly. They will reach out to you (probably on the e-Mail that you have used for your account here).

Kind regards,

Stefan Gentz

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New Here ,
Mar 22, 2016 Mar 22, 2016

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I've recieved an answer....but how to make a framemaker 2015 package not update...
I've written that I want to do UPDATE package not a core software package.

Can You provide any solution for this?

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Adobe Employee ,
Mar 30, 2016 Mar 30, 2016

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Hi,

Yes we can create the packages for a Patch Update also. They can be created using Creative Cloud Packager.

Just click the check box in front of patch while creating the package.

CCP can be downloaded from Adobe Website.

You can drop a mail on: "keshari@adobe.com" for more information.

Thanks & Regards,

Pawan Keshari

FM Engineering Team

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