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Framemaker 2019 crashes when saving as PDF
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/t5/framemaker-discussions/framemaker-2019-crashes-when-saving-as-pdf/td-p/10957307
Mar 02, 2020
Mar 02, 2020
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Framemaker 2019 crashes when a document contains TIF images with http references to the Cumulus image database (internal error 150554). It happens during the "Pages are converted" step.
The Framemaker displays the images normally.
If you use the Distiller, the PDF files are created. But then the transparency is missing in the images.
If the images are embedded locally, PDF writing works. All other file formats (PNG, PSD, EPS) also work. Does anyone have an idea?
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Error
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PDF output
,
Publishing
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Adobe Employee
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/t5/framemaker-discussions/framemaker-2019-crashes-when-saving-as-pdf/m-p/10957472#M65234
Mar 02, 2020
Mar 02, 2020
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Hi @udok72262239
Could you please share dmp files and if possible Sample file-set with "fmerror-reports@adobe.com"
Somone from support will get back to you
-Pulkit
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udok72262239
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/t5/framemaker-discussions/framemaker-2019-crashes-when-saving-as-pdf/m-p/10959373#M65242
Mar 02, 2020
Mar 02, 2020
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Hi Pulkit,
I have shared the files.
Udo
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