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FrameMaker clipping imported graphics?

New Here ,
Oct 12, 2009 Oct 12, 2009

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Hi. I'm using FM 7. When I import a graphic, FrameMaker appears to be clipping the very bottom of the image -- I added a border to the cropped graphic in PaintShop Pro, but the border appears only on the top and sides. This is evident immediately after doing the import, before any shrinkwrapping.

Has anyone seen this before and know what's going on and how to fix it?

Thanks!

David

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Guide ,
Oct 12, 2009 Oct 12, 2009

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David,

When you import a graphic, Frame crops it by default. Select the anchored frame containing the graphic. Select Special > Anchored Frame (or right-click the frame). In the dialog box, CLEAR the Cropped checkbox. You will probably have to resize the graphic and the anchored frame to fit it on the page.

Van

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New Here ,
Oct 12, 2009 Oct 12, 2009

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Hi, Van. Thanks for the reply. The Cropped box is not checked when I import the graphic, however, so there must be something else going on.

It's odd, because when the dimensions shown in the Imported Graphic Scaling dialog box are the same as those shown for the image in PSP. So Frame believes it's showing the entire image, but it's not being rendered correctly.

David

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Guide ,
Oct 13, 2009 Oct 13, 2009

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David,

I am assuming the graphic is not larger than the page. If it is, Frame may be cropping it to the size of the page. Just a wild guess.

Another suggestion...What happens when you create a PDF of the page, or the file? Is the graphic cropped in the PDF. If not, then there is nothing to worry about. I am thinking that maybe the screen preview you are seeing in Frame is a low resolution preview. Sometimes a preview does not show every detail in the high resolution version. I am guessing a little bit here, because I do not use PSP. So, I am not sure if this is the answer. But again, if the PDF is OK, then I would not worry about what you are seeing on screen in Frame.

Van

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New Here ,
Oct 13, 2009 Oct 13, 2009

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Thanks, all, for the suggestions.

I'm using FrameMaker 7.0 with p579.

The graphics are getting clipped on the bottom -- the bottom of the border I add in PaintShop Pro is missing and appears neither in FrameMaker nor in the PDF output even though the reported dimensions (shown in PaintShop Pro and in FrameMaker) are identical. Expanding the graphics frame doesn't help, because the bottom border isn't even present. Puzzling....

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Advisor ,
Oct 12, 2009 Oct 12, 2009

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Please identify your specific FM version from Help > About, including the "pxxx" numbers, and see if there are any updates to it on the website -- I vaguely recall clipping problems from older versions.

FM updates are not "roll-up" so they have to be installed sequentially, individually.

http://www.adobe.com/support/downloads/product.jsp?product=22&platform=Windows

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LEGEND ,
Oct 13, 2009 Oct 13, 2009

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David,

What format are you using for the graphic and what options did you use in PSP when saving to this format?

Have you tried creating output from FM, i.e. a PDF, with the graphic and does this still show the same issue?

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New Here ,
Oct 13, 2009 Oct 13, 2009

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Hi, Arnis. I've tried both PNG and GIF with the same result: the saved image shows the complete border when viewed outside PSP (in Mozilla, for example), but immediately on import into FrameMaker, the bottom border is missing.

I know I can add a border to the frame in FrameMaker, but I'd rather do that work in PSP and have the image itself carry the border so it's always there (and not just if I remember to add a border to the frame.

Thanks!

David

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LEGEND ,
Oct 13, 2009 Oct 13, 2009

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Did you test the output? If FM is reporting that the size of the image is correct, then all of the pixels are there. It just may be that FM's screen driver isn't showing you everything in the image file.

Perhaps if you attach a sample image that shows the problem this issue can be verified.

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New Here ,
Oct 13, 2009 Oct 13, 2009

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I've attached a /zip file with:

- the source .gif

- the PDF output

Note that in the PDF the bottom border line is missing.

Thanks!

David

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Advocate ,
Oct 13, 2009 Oct 13, 2009

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I downloaded the zip file, but cannot open it. It reports as corrupt. I

tried several programs to open it.

Mike Wickham

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LEGEND ,
Oct 13, 2009 Oct 13, 2009

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Mike,

No problem here. Is the corruption repeatable?

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Enthusiast ,
Oct 13, 2009 Oct 13, 2009

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David,

* You mentioned before that the clipping occurs before you apply shrink-wrapping. What happens when you do apply shring-wrap? Does the clipping go away, or all sides are clipped, or something else?

* Because this seems to be a display issue, if I were you, I'd check your video card drives to make sure they're current rev. It's unlikely they're causing this, but it's an unusual problem. And it would only take a few minutes to eliminate that as a potential cause.

Art

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New Here ,
Oct 13, 2009 Oct 13, 2009

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Hi, Art.

Shrinkwrapping doesn't affect the clipping, one way or the other -- on import the bottom border is missing, and it's missing in the PDF.

I don't think it's a display issue as the border is visible everywhere but FrameMaker (and downstream), that is, I can see it in PSP, and I can see it when I view the image using some other tool (like a browser).

Thanks!

David

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Enthusiast ,
Oct 13, 2009 Oct 13, 2009

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On my current system, running FM 8, the gif you sent comes in without a bottom or right side border.

However, I can add a border with Snagit or Picassa, save the file, and then it does come in and shows up as it should.

So I would guess that it's some kind of anomoly created by the way PSP saves that file format. Or  some kind of interaction in FM's graphic import filters. Years ago in early versions PSP had some file compatibility problems like this, but I ended up moving to other graphic programs.... But I don't think it's on the FM side because it does work with a GIF saved by other programs.

Art

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New Here ,
Oct 13, 2009 Oct 13, 2009

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Interesting. Thanks for taking the time to investigate, Art. I'll look at other graphics packages.

David

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LEGEND ,
Oct 13, 2009 Oct 13, 2009

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David,

I just tried using the sample Borders.gif that was in your GIF with FM7.0 and I don't see the same issue in the resulting PDF. In the onscreen representation the border is not showing at the bottom and right sides, however in the PDF it is there.

I thought that perhaps being an indexed image may have affected things, I created a rgb in photoshop for comparison. I've used both images in the attached PDF and the borders always come through.

When you imported the GIF, what resolution did you use in FM? I used 150dpi. The border is only 1 pixel wide, so depending upon the resolution that you are using, FM may have to decide what to do with a fractional pixel when mapping to screen and print/pdf output.

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New Here ,
Oct 13, 2009 Oct 13, 2009

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Mike, I'm sorry you had a problem with the files.

Arnis, I imported at 150dpi. I notice that when I used a 2pt border that I get a border all the way around, only it's 1pt wide on the bottom and the right, and 2pt wide on the top and left...

Thanks all for interest and efforts.

David

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LEGEND ,
Oct 13, 2009 Oct 13, 2009

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David,

In the PDF, did you try zooming in on the lower border?

It does sound like a pixel mapping issue.

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New Here ,
Oct 13, 2009 Oct 13, 2009

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Arnis, you're today's hero!

I never thought to look at the zoom level... The bottom border is there at 200%, 150%, 140%, but vanishes at... 134%.

Well, at least now I know it's there!

Thanks!

David

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