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Hickup of license server

Community Expert ,
Mar 28, 2023 Mar 28, 2023

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Since the end of the last week FM-16, FM-15 and Acrobat 2017 required a new sign in, although I did not sign out anywhere.

► Have you encountered similar effects?

► What may be the reason for this behaviour?

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Installation and licensing

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Community Expert ,
Mar 28, 2023 Mar 28, 2023

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Hi Klaus, did you notice this only with these versions, but not with FM 17?

I only ran FM 17, and I had not had any issues.

Best regards, Winfried

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Community Expert ,
Mar 28, 2023 Mar 28, 2023

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Winfried, the actual sequence - as far as I remember - is this

  • Working in FM-17 and closing it
  • Opening FM-16: soon the window extends to my huge screen  and I must sign into my Adobe account (have only one). Do my work in FM-16 and close it
  • Open FM-15. This is my work horse and has a perpetual license.l
  • During this I wanted to view a PDF and this opens Acrobat 2017 (perpetual license). But I also need to sign into my Adobe account to view the opened file.
  • For the time being this was the last request for signing in.
  • I remember that from time to time - approximately 3 to 4 times a year I have the situation that I need to sign into the Adobe accountlk. But this time it is a cluster of happenings...

 

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Community Expert ,
Mar 28, 2023 Mar 28, 2023

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Hi, Klaus,

I only have FM 2020 and FM 2022.

When I closed FM 2022 and started FM 2020, nothing happens. No license question.

If you do not get more license questions, I would think that this is just a coincidence.

Best regards, Winfried

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