• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
Locked
0

how to download older version of framemaker 12 (Locked)

Community Beginner ,
Jun 11, 2015 Jun 11, 2015

Copy link to clipboard

Copied

My license is for Framemaker 12.0 - NOT the 2015 updated version. Where can I find a link to download the older version of Framemaker 12?

TOPICS
Installation and licensing

Views

7.4K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Jun 11, 2015 Jun 11, 2015

Looks like you’ll have to wait for the staff to fix up the link that Arnis provided OR you could contact the Adobe Tech Comm people directly - TCS.SUPPORT@adobe.com

Votes

Translate

Translate
Community Expert ,
Jun 11, 2015 Jun 11, 2015

Copy link to clipboard

Copied

Do you have it via the Volume Licensing? If so, you can download copies of your purchased software through that. Try contacting Adobe Support.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jun 11, 2015 Jun 11, 2015

Copy link to clipboard

Copied

Hi Jeff,

My company purchased a single license for me in January of 2014. Technical support has been extremely unhelpful because I cannot provide them with the name of the person (in our purchasing department) who ordered the software for me.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 11, 2015 Jun 11, 2015

Copy link to clipboard

Copied

But you have your serial # right?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jun 11, 2015 Jun 11, 2015

Copy link to clipboard

Copied

Yes, I do have my serial number.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 11, 2015 Jun 11, 2015

Copy link to clipboard

Copied

Looks like you’ll have to wait for the staff to fix up the link that Arnis provided OR you could contact the Adobe Tech Comm people directly - TCS.SUPPORT@adobe.com

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 29, 2023 Nov 29, 2023

Copy link to clipboard

Copied

Hello

 

I  have  exactly the  same  problem. I  have  Frame Maker 10 on a  CD.

My new PC has no CD drive.

 

How  do  I download Frame Maker  10 on my new  PC.

I have  a serial number  .

 

regards

Joe

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 29, 2023 Nov 29, 2023

Copy link to clipboard

Copied

Hi Joe:

 

As a heads up, FrameMaker 10 was released in 2011, which means it is almost 13 years old. It may or not run as expected on modern operating systems even if you can get this resolved. 

 

That said, you may be able to find a friend or colleague who has a portable USB DVD drive. I keep one around because every once in a while, I need to look at a CD or DVD. You might also check your local library. Otherwise, I think your best bet is to follow Jeff's original advice and reach out to Adobe Tech Support with this email: tcssup@adobe.com to see if they can make the installers available to you for download.

 

~Barb

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 30, 2023 Nov 30, 2023

Copy link to clipboard

Copied

I know that you could download older FrameMaker versions from the Adobe website. However, I cannot find this page anymore. Are setups of older versions no longer available?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 30, 2023 Nov 30, 2023

Copy link to clipboard

Copied

No, I think they've killed off the download links to older versions. Last time I looked, the only way you could get copies of the perpetual licenced FMs was through your Adobe licensing portal.
And even then, because of the activation server migration off IE, you'd have to apply the hack (see https://helpx.adobe.com/tech-comm-suite/kb/deprecated-internet-explorer-10-with-ims.html) to be able to activate the old copy.
Maybe it's time to lock this thread down - it's getting pretty long in the tooth!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Jun 11, 2015 Jun 11, 2015

Copy link to clipboard

Copied

It should have been with the other trial versions available here: https://www.adobe.com/cfusion/tdrc/index.cfm?product=framemaker&loc=en_us

Looks like they forgot the FM 12 version. I'll notify the staff about this.

If you purchased your license through the volume licensing program (see: Business software licensing | Adobe Buying Programs ), then you should be able to download using the links supplied with your license info.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Advocate ,
Jun 11, 2015 Jun 11, 2015

Copy link to clipboard

Copied

It's not clear what you mean by "older version of framemaker 12." Older

versions of FrameMaker, such as versions 11, 10, 9, etc.? Or previous

patch levels of FrameMaker 12, such as 12.0.1, 12.0.2, or 12.0.3? Arnis

Gubins posted a link for previous FrameMaker versions earlier in this

thread. The link for the update patches is here:

http://www.adobe.com/support/downloads/product.jsp?product=22&platform=Windows

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 11, 2015 Jun 11, 2015

Copy link to clipboard

Copied

@Mike – FM12 is now considered an “older version of FM” as detailed on the page that Arnis posted. Just changing the “11” to “12” in the link (…cfusion/tdrc/index.cfm?product=framemaker_11&loc=en_us) doesn’t work.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jun 11, 2015 Jun 11, 2015

Copy link to clipboard

Copied

This is resolved. I sent an email to TCS.SUPPORT@adobe.com and they sent me the correct links. Thank you, all!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Jun 11, 2015 Jun 11, 2015

Copy link to clipboard

Copied

Could you please post the link for FM12 if other users also need to get it.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jun 11, 2015 Jun 11, 2015

Copy link to clipboard

Copied

Per Tech Support:

In order to download Adobe Framemaker 12 Windows English, open the link mentioned below.

 

http://www.adobe.com/cfusion/tdrc/index.cfm?product=framemaker&loc=en_us

 

Then Sign in with your Adobe ID and Password. Kindly stay on that page and open the below two links one by one in new tab and save the files on your desktop.

 

http://trials3.adobe.com/AdobeProducts/FM/12/win32/Framemaker_12_LREFDJ.7z

 

http://trials3.adobe.com/AdobeProducts/FM/12/win32/Framemaker_12_LREFDJ.exe

 

.exe is a smaller file and .7z is a larger file. Wait for both the files to download completely. 

 

When both the files finish downloading or saved in the same location, then run the second file (.exe) which will start extracting the first file (.7z) and will start installing Adobe Framemaker 12  on your computer. You should be able to  install and activate Framemaker 12.0 on your machine without any issues .

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 23, 2015 Nov 23, 2015

Copy link to clipboard

Copied

The last two links are not working for me (after I log in) ... does anyone have a better set of links?

My computer crashed and I need to do a re-install of FrameMaker 12 ... argh.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Nov 23, 2015 Nov 23, 2015

Copy link to clipboard

Copied

I've alerted the engineers. Hopefully, someone will drop in on this issue.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 23, 2015 Nov 23, 2015

Copy link to clipboard

Copied

Thanks!

Z

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Nov 23, 2015 Nov 23, 2015

Copy link to clipboard

Copied

Hello Syed,

Welcome to Adobe Forums !

I have sent you a private message please check .

Regards

Himanshu

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 23, 2015 Nov 23, 2015

Copy link to clipboard

Copied

Thanks! That made the links work for me ...

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guest
Nov 29, 2015 Nov 29, 2015

Copy link to clipboard

Copied

Hi,

The last two links do not work for me either.Please help

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Nov 29, 2015 Nov 29, 2015

Copy link to clipboard

Copied

Try sending a private message to Himanshu.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 29, 2015 Nov 29, 2015

Copy link to clipboard

Copied

Yeah.

Apparently, for some reason, each request requires the first link (i.e., the page to "keep open") to be unique to each situation ... the Adobe engineer has to personally set it up from what I can tell ...

The process really needs to be a lot simpler - these are, after all, simply old files ... installing still require a valid license to use FrameMaker properly in the first place.

Other software companies do not seem to have a problem simply making the files available ... this could easily be in the Adobe updates page (indeed, I think these were in there at some point in the past!).

Adobe, please make the process simpler! There is no reason for the overly complex approach here.

Z

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Nov 30, 2015 Nov 30, 2015

Copy link to clipboard

Copied

Hello

I have sent you a private message .

Please check .

Regards

Himanshu

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines