How to specify version of Acrobat Distiller?

Report · Jul 08, 2009

I am using FM9. I click File > Save as PDF and I get the message "To execute Save as PDF command, you must have Acrobat Distiller version 5.05 or higher installed". I have Adobe Acrobat 7.0 Professional, which includes Distiller. How can I direct FrameMaker to use this version of Distiller?

Report · Jul 08, 2009

James,

Is your Acrobat product installed somewhere else besides the default C:\Program Files\Adobe... etc. path? I've had issues with FM being finicky with older installations of Acrobat. Sometimes running the Repair (under the Help menu) option in Acrobat fixes this, other times a re-install. In some cases, spelunking in the Registry to clean out detritus from old Acrobat installations did the trick. The Adobe installers/uninstallers do a less than stellar job of configuring the products properly.

Another thing to check is, did you install the PDF Creator option that came with FM9? If so, this would have mangled the older Distiller from Acrobat 7? I'm also assuming that this is the stand-alone FM9 and not part of the TechComm Suite.