Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
Locked
2

Keyboard stopped working

Explorer ,
Feb 15, 2019 Feb 15, 2019

Recently my keyboard stopped working in FrameMaker only.  The mouse works fine, and if I put the cursor in a window such as a marker window, the keyboard will work.  If I open a document to edit, the keyboard doesn't work.   I tried rebooting, reloading the program, nothing brings the keyboard back.  It works ok in other programs and in Windows.  The KEYBOARD WORKS OK, except to edit a document in FrameMaker.

2.2K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Explorer , Feb 15, 2019 Feb 15, 2019

Checking through the preferences, I found that "Lock file on Network" was checked.  I unchecked it, and the keyboard now works.  I don't understand all I know about that.  I am not accessing the file on the network, but, the problem is solved.

Translate
Explorer ,
Feb 15, 2019 Feb 15, 2019

Checking through the preferences, I found that "Lock file on Network" was checked.  I unchecked it, and the keyboard now works.  I don't understand all I know about that.  I am not accessing the file on the network, but, the problem is solved.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guest
Dec 18, 2020 Dec 18, 2020
LATEST

I had the exact same problem. I was so relieved to discover this simple solution here, which I never would have found on my own. Thanks for fixing it for me!

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 15, 2019 Feb 15, 2019

re: Recently my keyboard stopped working in FrameMaker only.

Did you happen to try the arrow keys? I suspect they still worked. That's been my experience with read-only documents.

re: The mouse works fine

But I'll bet that highlight and right-click Cut did not.

On the other hand, when just the "S" key on my [cordless] keyboard stops working, then I know that the batteries need to be replaced.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Feb 15, 2019 Feb 15, 2019

No, the arrow keys didn't work.  Nothing on the keyboard worked, but only in a document.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Sep 15, 2020 Sep 15, 2020

Same symptoms with me. Keyboard does not work only in Framemaker! 

But after that "Lock file on Network" was unchecked, keyboard started to work in FM.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines