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Keyboard stopped working

Explorer ,
Feb 15, 2019 Feb 15, 2019

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Recently my keyboard stopped working in FrameMaker only.  The mouse works fine, and if I put the cursor in a window such as a marker window, the keyboard will work.  If I open a document to edit, the keyboard doesn't work.   I tried rebooting, reloading the program, nothing brings the keyboard back.  It works ok in other programs and in Windows.  The KEYBOARD WORKS OK, except to edit a document in FrameMaker.

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correct answers 1 Correct answer

Explorer , Feb 15, 2019 Feb 15, 2019
Checking through the preferences, I found that "Lock file on Network" was checked.  I unchecked it, and the keyboard now works.  I don't understand all I know about that.  I am not accessing the file on the network, but, the problem is solved.

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Explorer ,
Feb 15, 2019 Feb 15, 2019

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Checking through the preferences, I found that "Lock file on Network" was checked.  I unchecked it, and the keyboard now works.  I don't understand all I know about that.  I am not accessing the file on the network, but, the problem is solved.

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Guest
Dec 18, 2020 Dec 18, 2020

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I had the exact same problem. I was so relieved to discover this simple solution here, which I never would have found on my own. Thanks for fixing it for me!

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Adobe Community Professional ,
Feb 15, 2019 Feb 15, 2019

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re: Recently my keyboard stopped working in FrameMaker only.

Did you happen to try the arrow keys? I suspect they still worked. That's been my experience with read-only documents.

re: The mouse works fine

But I'll bet that highlight and right-click Cut did not.

On the other hand, when just the "S" key on my [cordless] keyboard stops working, then I know that the batteries need to be replaced.

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Explorer ,
Feb 15, 2019 Feb 15, 2019

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No, the arrow keys didn't work.  Nothing on the keyboard worked, but only in a document.

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Community Beginner ,
Sep 15, 2020 Sep 15, 2020

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Same symptoms with me. Keyboard does not work only in Framemaker! 

But after that "Lock file on Network" was unchecked, keyboard started to work in FM.

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