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Please help me interpret the log

New Here ,
May 03, 2023 May 03, 2023

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An error occurs in the framemaker and is not used. I collected logs through the log collector, so please interpret it.

 

SANGDONG29722552c3hd_0-1683167480370.png

This site doesn't support uploading to zxp type, how should I upload it?

 

 

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Community Expert ,
May 03, 2023 May 03, 2023

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Hi,

Do not upload any log files here. This is a user to user forum, and we cannot interpret any log files.

Send them to this address: fmerror@adobe.com

However, in your screenshot FrameMaker says that it does not have an internet connection. Is this issue fixed?

What did you do or what happened, before you got this message?

Best regards, Winfried

Winfried

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Community Expert ,
May 04, 2023 May 04, 2023

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Also, is the message happening all the time or only when you do something specific? Sometimes knowing what's going on when an error message occurs gives clues as to what's wrong. 

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