Print to file .ps extremely slow using Framemaker 2017

[Jal069]

Hi, I'm using Framemaker 2017 and Acrobat 2017. Since end of May 2020, Print to file command to export a .ps takes extremely long time (seven minutes for a one-page .fm document, guess for a book). I reinstalled both Framemaker and Acrobat, and reinstalled the PDF printer with different Adobe PDF Converters, but with no success. My system is Windows 10 Enterprise version 1909 build  18363.836. My manager is using the same tools and versions but has a different OS build. Hope someone here can help.

Thanks in advance

Abdel

[FrameMaker-dk]

Do you have to use the PS print option? Have you tried printing directly to a pdf printer instance? Alternatively - have you tried printing to Microsoft PDF?

[Jal069]

Hello, thanks for your reply. I tried printing directly to a pdf printer instance and using the Save as PDF menu: all gave the same generation time. I also tried printing a simple doc using Microsoft PDF and indeed it went very fast! However the pdf was not generated with the expected quality, and printing a .book file failed.