Unresolved cross reference

Report · Oct 17, 2010

hello,

i've been trying all day to incorporate an unresolve cross reference appearing at FM9

nothing seems to word and internal Error keeps coming and shuting down my FM9,

log file seems chinese to me,

i've tried copying or inserting an other one but i only end up at nothing...

in case you can help......

log said...

=== Header Begin ===

Internal Error: 9004, 6353929, 6353615, 9227534

FrameMaker 9.0.0 for Intel

Build: 9.0p196

Window System: MSWindows

Operating System: Windows NT 5.1 (major.minor.build: 5.1.2600 Service Pack 3)

Generated on: 17 October 2010 21:22:27

To file: C:\Documents and Settings\Administrator\Application Data\Adobe\FrameMaker\9\FrameLog_10.10.17_21.22.27.txt

=== Header End ===

=== Stack Trace Begin ===

$60f409

[rest of log removed by host]

Report · Oct 18, 2010

There's no point in posting the error log here in the forums - only Adobe engineers can make sense of them. What I do notice is that you seem to be running a copy of FM9 at p196 level - you're a long way behind in the patches (p255 is the most recent). Try updating your copy of FM (remember, patches have to be loaded one at a time in order) and see if you get your error. If you still do, e-mail your log file to Adobe to the address they specify in the error message.

Report · Oct 18, 2010

i just copied that log in case some message make

sence to anyone, i didn't thought someone could translate

all theese numbers...

anyway thanks so much!!!