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When you create a PostScript file you must rely on system fonts and use document fonts

Participant ,
Feb 04, 2015 Feb 04, 2015

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I got this error:

"When you create a PostScript file you must rely on system fonts and use document fonts. Please go to the printer properties, "Adobe PDF Settings" page and turn OFF the option "Rely on system fonts only; do not use document fonts."

This strikes me as bad practice. I only want to use system fonts and document fonts will muck me up.

That being said, I could not easily find a way to fix this with Acrobat Pro XI. I opened Control Panel (Windows 8) and found the printer and mucked around in the various ways to get to change the PDF settings (there are several ways, and some of them present the choices as bold and not just regular). I found two separate switches for "Rely on system fonts only; do not use document fonts" and turned both off, BUT that did not work.

Frustrated, I went back to FrameMaker and clicked File > Print Setup and then for the PDF printer, Printer Properties. There I found a THIRD instance of "Rely on system fonts only; do not use document fonts" that was set differently than the other two. This was the setting the error message meant. Change this one.

Thanks for the convoluted UI, Adobe. What a pain, but there is the answer for all who follow after....

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New Here ,
Feb 06, 2024 Feb 06, 2024

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Hi, I had the same issue. 

The solution defined above fixes the issue, but my question is if we have to change the settings each time? 

For my case, I have to repeat that every time. Is there a way to set it once? 

 

Thanks.

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Community Expert ,
Feb 06, 2024 Feb 06, 2024

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Save them off as a custom joboptions file?

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Community Expert ,
Feb 06, 2024 Feb 06, 2024

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Does this relate to creation of a PDF?

The last few versions of FrameMaker don't require creating a PostScript file. Use File >  Publish to produce your PDF and avoid most of those issues, along with taking advantage of a faster PDF engine.

-Matt Sullivan
FrameMaker Course Creator, Author, Trainer, Consultant

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