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Acrobat Pro and Technical Communication Suite Licensing Problems

New Here ,
Oct 18, 2017

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For some reason after obtaining a subscription to use Technical Communication Suite, I'm unable to activate my Acrobat Pro that should come with it.

Since it's a subscription, there's no serial number to enter. It knows I have an Adobe account, but it won't acknowledge that as being part of my Technical Communication Suite subscription.

Adobe Community Professional
Correct answer by Jeff_Coatsworth | Adobe Community Professional

You'll need to phone them or shoot an e-mail to TechComm@adobe.com.

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Acrobat Pro and Technical Communication Suite Licensing Problems

New Here ,
Oct 18, 2017

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For some reason after obtaining a subscription to use Technical Communication Suite, I'm unable to activate my Acrobat Pro that should come with it.

Since it's a subscription, there's no serial number to enter. It knows I have an Adobe account, but it won't acknowledge that as being part of my Technical Communication Suite subscription.

Adobe Community Professional
Correct answer by Jeff_Coatsworth | Adobe Community Professional

You'll need to phone them or shoot an e-mail to TechComm@adobe.com.

TOPICS
Technical Communication Suite

Views

676

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Oct 18, 2017 0
Adobe Community Professional ,
Oct 18, 2017

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Oct 18, 2017 0
Adobe Community Professional ,
Oct 18, 2017

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Check with Adobe Support - IIRC you still download and install TCS software and use a serial number even if you are running a subscription.

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Oct 18, 2017 0
New Here ,
Oct 18, 2017

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When I've gone through the steps to get to that point, it routes me to the forums when it comes to "activation and license" issues.

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Oct 18, 2017 0
Adobe Community Professional ,
Oct 18, 2017

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You'll need to phone them or shoot an e-mail to TechComm@adobe.com.

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