I cannot install Frame Maker trial mode 2015 it shows error DW021. Kindly help me.

[rdsaini]

Kindly help me install Frame Maker trial 13 it show error DW 021.

[Pawan_Keshari]

Hi,

Can you please share us the logs present at these location :

1. C:\Program Files (x86)\Common Files\Adobe\Installers
2. C:\Users\<user name>\AppData\Local\Temp\oobelib <time stamp>.log

Also can you please confirm, if FrameMaker XML Author 2015 is also installed in the machine?

Please mail these details at : keshari@adobe.com

Thanks,

Pawan Keshari

FM Engineering Team