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I cannot install Frame Maker trial mode 2015 it shows error DW021. Kindly help me.

New Here ,
Sep 29, 2015

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Kindly help me install Frame Maker trial 13 it show error DW 021.

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I cannot install Frame Maker trial mode 2015 it shows error DW021. Kindly help me.

New Here ,
Sep 29, 2015

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Kindly help me install Frame Maker trial 13 it show error DW 021.

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Sep 29, 2015 0
Adobe Employee ,
Oct 05, 2015

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Hi,

Can you please share us the logs present at these location :

  1. C:\Program Files (x86)\Common Files\Adobe\Installers
  2. C:\Users\<user name>\AppData\Local\Temp\oobelib <time stamp>.log

Also can you please confirm, if FrameMaker XML Author 2015 is also installed in the machine?

Please mail these details at : keshari@adobe.com

Thanks,

Pawan Keshari

FM Engineering Team

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