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无法启动illIllustrator 更新了 删除首选项设置了 重启了 都没用

New Here ,
Nov 28, 2024 Nov 28, 2024

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sunny_skill4974_0-1732783468087.png

 

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Adobe
Adobe Employee ,
Nov 28, 2024 Nov 28, 2024

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Hello @sunny_skill4974,

I'm sorry to hear about the trouble you're having with Illustrator. Would you mind trying the suggestions shared in this help article (https://adobe.ly/4g7E5RR) and letting me know if they help?

If the problem persists, kindly confirm the exact version of the OS/Illustrator installed, so I can better assist you.

Looking forward to hearing from you.

 

Anubhav

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