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Participant
January 19, 2017
질문

Adobe Illustrator CC 2017 designer interface not responding as expected

  • January 19, 2017
  • 1 답변
  • 1878 조회

Hey everyone,

I'm using Adobe Illustrator CC 2017 (downloaded and installed from Adobe Creative Cloud). After installation, when I try to create new file or open any file, the designer interface goes white / blank. Tried reinstalling but still same issue. Tried resetting Windows and reinstalling the software, still facing same issue.

When I try to draw something, the mouse shows it is drawing, but it draws/shows nothing.

Here is the screenshot. How to fix this??

이 주제는 답변이 닫혔습니다.

1 답변

Monika Gause
Community Expert
Community Expert
January 19, 2017

In Preferences > General try and check the "Legacy New file dialog"