Adobe Illustrator Crashes on Startup

[miguelp31054342]

Hello, so yesterday out of nowhere (i did not install any fonts or plugins that could have afected it) illustrator stoped working, when i try to launch it, it loads up to the fonts and then stops on a random font (the font in witch it stops keeps changing in a random order).

Already tried to restart the computer, reinstal illustrator, start illustrator in safe mode, delete some unecessary fonts that could be causing the problem, and yet nothing seems to be working. All the other adobe programs are still working fine so i do not understand.

When i start the program it gives me this error, the More info takes me here: Never get locked out of Illustrator! Fix Illustrator startup errors!

I am using Windows 10, 64 bits , 8GB Ram

Any sugestions?

[Papaio]

I have same problem.

AI was working fine and suddenly would nog start!

Also tried plenty of things: restart; reinstall, removal of plugins, fonts, and keep getting same message when trying to start

And 'More info ...' does not really help!

Windows 10, 64 bits, 32Gb Ram, .....

[miguelp31054342 · Accepted solution]

Dont know what the problem is/was but i was able to fixed it, what i did was:

-Unnistalled Illustrator

-Used CCleaner

-Restarted the Computer

-Created a New user in the computer

-Instaled Ilustrator in the new user (it sarted working there)

-Came back to my main user, installed it here

-And somehow it is working now

Dont know how or why it fixed it but it did, soo i guess its worth trying.

Hope it helps

[Papaio]

Thanks for the info.

Will try that and hope it fixes the problem here too.

Johan

[Papaio]

Did, unfortunately, not work for me!

[Monika Gause]

Papaio schrieb:

Did, unfortunately, not work for me!

So you already did a complete uninstall, Adobe Cleaner tool and reinstall?Did you also try the new user?

Is tehre a printer connected, set up as default and turned on?

[Papaio]

I did.

There is a printer connected and setup as default, but I also changed that and restarted with no result.

Illustrator 2015.3 works fine

[Papaio]

In the  CCCleaner logo I found following error:

Warning: Failed again to remove file,folder [Error 2] Het systeem kan het opgegeven bestand niet vinden: u'C:\\ProgramData\\ALM':

[Monika Gause]

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