Adobe Illustrator - Libraries changing Spot to Process

[Tyler Frankland]

Hi there,

I have a Spot colour setup in my library for cutting dielines. However time to time it removes the "Spot" values and changes the spot colour to regular process. Causing dielines to be shown in print.

Has anyone else had this issue? Or any solutions?

Thanks,

[AlanGilbertson]

You'll be safe from this glitch if you put your dielines on their own separate layer(s) and turn off "Print Layer" in the Layer Options. In that case it won't matter whether they're spot or single-plate process colors.

[EDIT] I just noticed this was posted in the wrong forum. Perhaps a moderator can move it to the Illustrator forum.

[Spec77]

I'm getting exactly the same issue. Correct colours shared amongst team, then colours randomly changing with die lines printing or white ink not performing causing major delays and costly redos. Why aren't Adobe acknowledging they have a major flaw in the software that's costing customers real money. Maybe i can pass the cost on?

[Eugene Tyson]

The last post was 2 years ago - I'm not sure what's going on here - can you please elaborate on your issue and steps to reproduce it? 

[Spec77]

Hi Eugene, see attached screenshot showing how it should look and how it changes after the corruption.

This is just one colour but it randomly effects different spot colours across many different library groups.

[Ton Frederiks]

Yes this is a know problem and easy to reproduce. It may take a few attempts, but then the damage is done.

[Spec77]

Hi, thanks but i need to retain the spot colours as intended otherwise we can't print the product accurately.

[Ton Frederiks]

Then you are out of luck with the current (and longtime) behaviour of the way a CC library destroys spot colors.

As an alternative you can add objects filled with the spot color to a CC library and when needed in a new document; Alt Drag the object from the library to the artboard, hit Escape or delete the object. The correct spot will be added to your swatches.

[Spec77]

Fantastic so we have no fix! Where are the developers? We need the people creating the software to join in the discussion, not good enough really for the money we all pay monthly. This never used to be an issue until recently so proves this can be fixed.

[Eugene Tyson]

This is user to user forum with users just like us.

You can post feature requests and bugs here 

https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs

You might already find the bug report there - then you can upvote it and add your comment. 

[Ton Frederiks]

See also the conversation here:

https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/34291627-pantone-solid-...