Copy link to clipboard
Copied
Adobe Illustrator crashes DAILY for me. It's because I have a 2019 Macbook and the new system is not compatible. But who the heck can afford a new laptop?! AND I like my laptop!
My InDesign no longer functions at all - I simply cannot even use this app anymore.
I just worked for 8 hours and then it crashed. It created a "restored" version, but I wanted to save to the original file name. I don't know what happened but now there is not a "restored" version and the original file name doesn't include all of my new designs. I am furious.
Copy link to clipboard
Copied
A circa 2019 notebook doesn't sound all that old. What are the hardware specs of your notebook (CPU, amount of RAM, etc)?
Copy link to clipboard
Copied
Currently there are so many issues with Sonoma, that I wouldn't really recomend it anyway.
Copy link to clipboard
Copied
Hello @Haley29036473fr2q,
We understand how frustrating it can be to encounter crashes in the middle of work. Would you mind trying the suggestions shared in this help article (https://adobe.ly/3JyczyS) and checking if they help? Also, kindly submit the crash report using your Adobe email address and share it here for quick tracking. Steps are shared here: (https://adobe.ly/3UCR9XL). We appreciate your time and patience in helping us resolve this issue.
Thanks,
Anubhav