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ADOBE PLUGIN CAN'T CANCEL THE SUBSCRIPTION?

Community Beginner ,
Mar 11, 2024 Mar 11, 2024

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Hello everyone,

I need some assistance with cancelling my Adobe plugin subscription. I've been charged $19.99 per year for a few years now, but I can't find any option to cancel it. Even checking my billing invoices didn't help. Can anyone help me out?

I've tried navigating through the Adobe website several times, but I can't seem to locate the cancellation option. It's frustrating because I no longer need the plugin and want to avoid being charged for another year. Has anyone else experienced this issue with Adobe subscriptions? Any advice would be greatly appreciated.

I'm seeking assistance with cancelling my Adobe plugin subscription. Any help or guidance would be highly appreciated. Thank you all for your support!

 

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Adobe
Community Expert ,
Mar 11, 2024 Mar 11, 2024

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What plugin are you trying to cancel?

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Community Beginner ,
Mar 11, 2024 Mar 11, 2024

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hello, the plugin is Specify Dimensions and measurement

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Community Expert ,
Mar 12, 2024 Mar 12, 2024

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Contact the plugin developer:

https://specify.dehaven.org/#support

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Community Beginner ,
Mar 12, 2024 Mar 12, 2024

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i already did but no reply from the developer. but i find it werid that adobe does not have any invoice from their end..

bought the app from adobe exchane market..

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Community Expert ,
Mar 12, 2024 Mar 12, 2024

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Plugin subscriptions are not managed by Adobe.

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Community Beginner ,
Mar 12, 2024 Mar 12, 2024

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omg!? wow. thanks for telling 

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Community Beginner ,
Mar 12, 2024 Mar 12, 2024

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mannn.... do u have any idea to stop this sir ? and really thanks for your help in advance

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Community Beginner ,
Mar 12, 2024 Mar 12, 2024

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Dear all, i managed to cancel it. it seems the charges is to  adobe.fastspring.com

 

thank you all once again and sorry for the trouble !

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