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After restart, Illustrator cs5 errors when executing script

Explorer ,
Sep 16, 2013 Sep 16, 2013

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I have a scheduled task that executes a javascript file (jsx) against Illustrator. It always throws an error after I restart the computer though. To fix it, I have to open Illustrator myself and create a new document. Then I close Illustrator and rerun the script and it works fine.

Error message is CS5.5ServiceManager.exe encountered a problem and needed to close.

Any ideas on how I can fix this?

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Engaged ,
Sep 16, 2013 Sep 16, 2013

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lg84 wrote:

Then I close Illustrator and rerun the script and it works fine.

Are you sure that you actually close Illustrator? Is it disappearing from task manager (or apple equivalent) or maybe still running in the background somehow? The reason why I ask is that I had a similar issue (not scheduled though). The fix was to open Illustrator if it was not open and create a document all as part of the script. Can you do this to remedy your issue?

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Explorer ,
Sep 16, 2013 Sep 16, 2013

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In the scheduled task, I check to make sure there isn't already an Illustrator process running before I start running it. My jsx script is already creating a new document as the first step so I don't know what else I could add.  Thanks for trying to help!

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