We're really sorry to hear about your experience. This is not the experience we want you to have. I'll be happy to assist you. Could you please describe to me further the issue/concern you're having in the current version so I can have a better understanding of it? Also, I would request you to share a few more details like:
OS and version of Illustrtaor
System specification
Are you facing issues while working on a specific file or using any tool?
Te sugiero restablecer las preferencias del programa:
(https://helpx.adobe.com/illustrator/using/setting-preferences.html). Disclaimer: Please note that resetting preferences will remove all the custom settings, and Illustrator will launch with default settings. You can also take a backup of the folders in case you want to. Location is mentioned in the article.
Y te recomiendo la opción de botar la carpeta completa de preferencias y empezar desde cero.
Dependiendo de tu sistema operativo esta es la ruta: En Mac: <OSDisk>/Users/<username>/Library/Preferences/Adobe Illustrator <version number> Settings/en_US*/Adobe Illustrator Prefs
entiendo bien lo que dices, pero en tu respuesta está el problema. Yo no quiero tener que hacer cosas para que funcione bien el programa, yo ni soy, ni quiero ser informático, mi trabajo es otro, y no quiero que cada vez que haya una actualización Apple me dé trabajo por la cara, quiero que si dicen que las actualizaciones traen mejoras, se noten, no que tenga que empezar a entender el programa otra vez. Ya es un poco cansino.
Supongo y reconozco, que debe ser un problema de edad, ya paso de los sesenta y ya no estoy para estos temas.
Pero sí quiero decir que la filosofía de los 90 de Apple de hacerlo todo fácil, se ha perdido, cada vez és más complicado o lo complican más.
En fin, continuaré con la versión 2020 que me funciona bien hasta que me dejen o me jubile.
i'm 47, worked professionally with adobe and macromedia products since '94. I agree but it's not all Adobe's fault.
The nature of both 'Shareholder-first' business and an Agile software environment using a common phrase thanks to FB of 'move fast and break things' means smaller teams roll out updates, fixes, new tools which then thanks to the god's of expected unintened consequences make something else fail. The devs are doing their best but I imagine the competing team and inter-team KPIs/OKRs and overall ROI + Investor Return makes the development cycle a massive headache and minor battleground.
I can't even open a new or old doc in Illustrator now. Sheer frustration.
Hope you get your issue fixed and sorry you're going through it too.
Sorry to hear about that. I would request you to share a few more details like:
OS and version of Illustrtaor
Where are these files saved (Network Drive/ System HDD/ Shared Folder on System/ External HDD)?
Were they opening fine in the previous version of Illustrator?
When did this start happening? Are there any recent changes made to your system? For example, any antivirus, system updates, plugins, or web extensions installed recently.
Do you recall in which version these files were created?
Could you please share some sample documents with us? You can upload it to the Creative Cloud (https://helpx.adobe.com/in/creative-cloud/help/share.html) and share the download link here or via. We would be happy to look at them.
This post made me fall in thinking.... and i understand exactly what you mean although the language and the country are different! sometimes i feel the same.
All i wanted to say that i have larnt from this community, to accept the updates, to follow whats new, sometimes i do not accept the change and the updates, i miss illustrator and photoshop and indesign in past days in early 2000..
i do not update each version quicly!!
but at the end.. i do accept the change because i find better solution for best and fast work..
you can work on 2020 version as long as you are satisfied, you can have more than 1 version at the asme time untill you accept.
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