Ai CS6 - Can't use keyboard shortcut to Create Outline

[GuardianKing]

im press shortcut key for Create Outline

[Ctrl+Shift+O]

but illustrator isn't effect for change text to outline

who have same question like me. please help.

spec:

- win 10 pro (lastest update)

- FX 8370e

- RAM 16GB

- RX480 8GB

[Monika Gause]

Is it only the shortcut that's not working? Or the function?

[GuardianKing]

the other shortcut key is fine. i can use it normally.

[Monika Gause]

  schrieb

the other shortcut key is fine. i can use it normally.

Which other shortcut key?

Does outlining work when you select it from the menu?

[GuardianKing]

when create outline from use Right Click or Select from menu bar is can be work.

But its not work when try to use keyboard shortcut. [Ctrl+Shift+O]

[Monika Gause]

You could try and go to Edit > Keyboard shortcuts. Then re-assign the shortcut.

But this might also point to issues with your preferences.

You might need to rebuild them. Also: when did you last restart the cmputer?

How to set preferences in Illustrator

[GuardianKing]

it set to default we all use. but i cant make it to create outline.

is this a problem with window 10 update ?

[Monika Gause]

You could try and rename the preferences folder in order to try out if the preferences files are the issue.

Please read the link I posted.

[GuardianKing]

thnks for method but its not work.

try to chane folder name and when Run Ai CS6

the new folder CS6 Setting is appear.

[Bill Silbert]

A new preference folder is supposed to appear. It means that the program has been reset to defaults and hopefully your keyboard shortcut will now work. Try it.

[Bill Silbert]

Do you have the text to be outlined selected with a selection tool when you are trying the shortcut? It will not work if the text is selected with the text tool.

[GuardianKing]

im use select tool (Press V) and im press shortcut key Ctrl+Shift+O
its not work. i cant create outline text.

[GuardianKing]

im use selection tool and press shortcut
program is not convert text

[Monika Gause]

  schrieb

im use selection tool and press shortcut
program is not convert text

Is only the shortcut not working or is the function not working?

[GuardianKing]

i think just a shortcut
try to re-install a program the other feature work fine.

just Shift+Ctrl+O cannot work

Ctrl+ & Shift+Ctrl+ is work fine.

[Monika Gause]

And Type > Create Outlines works fine?

Then it's an issue with your preferences.

[GuardianKing]

click menu Type and choose Create Outline is work fine.
im want to use shift+Ctrl+O but this shortcut is not work.

[Monika Gause]

CHeck Edit > Shortcuts if it is assigned correctly.

You might also try and reset preferences.

[GuardianKing]

shortcut set correctly

how to reset preferences Adobe illus CS6

[Monika Gause]

Please see here:

How to set preferences in Illustrator

[GuardianKing]

im use CS6 i cant see in the list

[Monika Gause]

It works the same way in CS6.

Please read it and then inspect your system.

[GuardianKing]

im change Pref folder version from cs6 to cc and start a program

window is creat a new folder version cs6 new in root

and i try to use shortcut key in illus

Ctrl+Shift+O is still NOT WORKING

[Monika Gause]

GuardianKing  schrieb

im change Pref folder version from cs6 to cc and start a program

window is creat a new folder version cs6 new in root

and i try to use shortcut key in illus

I'm sorry but I don't understand a word of that.

[GuardianKing]

im REPLACE Preference folder version from "cs6" to "cc"

and start a program illus CS6

Back to check root folder from ur suggest link

i see new folder Adobe CS6 Setting

and im try to start using illus CS6 againg

try to use Ctrl+Shift+O

shortcut for creat outline is still not working