Ai CS6 - Can't use keyboard shortcut to Create Outline

[GuardianKing]

im press shortcut key for Create Outline

[Ctrl+Shift+O]

but illustrator isn't effect for change text to outline

who have same question like me. please help.

spec:

- win 10 pro (lastest update)

- FX 8370e

- RAM 16GB

- RX480 8GB

[Monika Gause]

GuardianKing  schrieb

im REPLACE Preference folder version from "cs6" to "cc"

You mean you rename the CC preferences folder to CS6? That won't work.

Maybe it's better if you just first restart that computer. Then test if it still does not work.

Close Illustrator and then start it again while pressing Ctrl+Alt+Shift. This will erase all your preferences. You will need to set them up again afterwards.